Boulder Housing Partners · 3 weeks ago
Lead Network and Systems Administrator
Boulder, CO
Full-time
Onsite
Mid, Senior Level
$90K/yr - $98K/yr
5+ years expBoulder Housing Partners is seeking a skilled and experienced Lead Network & Systems Administrator to join their dynamic IT team. This strategic role is crucial for maintaining and enhancing the organization's hardware and software infrastructure, ensuring maximum network security and reliability to support their mission of providing affordable housing.
Real Estate
Responsibilities
Oversee and manage the efficiency of IT service delivery, ensuring timely and effective resolution of technical issues
Provide mentorship and high-level technical guidance to the Level 1 & 2 help desk team, serving as the primary technical escalation point
Drive continuous improvement in IT processes and service quality
Oversee the installation, maintenance, and troubleshooting of hardware (routers, switches, Wi-Fi controllers)
Design and deploy network systems, including large-scale Wi-Fi and security camera networks in multifamily properties
Manage multi-family door access systems' design, deployment, and ongoing management
Monitor network usage, anticipate problems, and ensure system availability and reliability through performance monitoring and capacity planning
Maintain network and system security through regular monitoring, incident response, and implementation of best practices
Manage firewalls, VPNs, and implement disaster recovery plans
Perform regular checks to identify potential intrusions
Provide comprehensive support for Microsoft 365 applications and Windows Server environments (including cloud migrations and identity management)
Functions as the Microsoft Exchange and Microsoft 365 security administrator
Conduct routine maintenance tasks, including backups, software updates, and patches
Collaborate with vendors and third-party service providers to ensure seamless service delivery and management of contracts
Own the full project lifecycle for IT initiatives, managing scope, schedule, budget, and risk for deployments, upgrades, and migrations
Stay informed about emerging technologies and industry trends
Deployments, upgrades, and migrations of Windows server environments
Migrate onsite servers to cloud systems. Azure Cloud Management
Manage and maintain Cisco ASA and Firepower Firewalls
Design and support LAN, WAN, and VPN in Cisco and Ubiquiti/Unifi network environments
Manage large Ubiquiti Wi-Fi Networks and Ubiquiti Protect (Security Camera systems) in multifamily residential settings
Set up and maintain point-to-point and multi-point wireless networks
Utilize the Microsoft Office 365 Suite with Teams Phone integration
Design, manage, and maintain large Door Access systems (software and hardware)
Manage IT ticketing systems, service desk platforms (e.g., Zoho), business workflow applications (e.g., Cognito Forms), and IT projects, ensuring timely resolution and delivery
Utilize Veeam Backup software and strategies
Manage Active Directory and Azure identity services
Manage various devices (desktops, laptops, and mobile devices)
Identify and resolve network issues
Performs related duties as required by management to meet the needs of BHP
Regular, predictable attendance is an essential function of this position
Maintains a high level of professionalism and integrity; listens to questions and concerns, evaluates issues and possible solutions, works collaboratively with the Boulder Housing Partners team to address systemic problems; inspires confidence and respect; uses feedback from others to grow and develop
Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies, and procedures. Reports all accidents and damage to BHP property
Actively supports and upholds BHP's stated mission and values. Optimizes the use of resources; responsible for knowing and complying with all BHP policies. Participates in professional training and development; and adheres to attendance and workplace attire policies
Qualification
Required
A bachelor's degree in computer science, information technology, systems engineering, or a related field, OR equivalent experience with a minimum of 5 years in network design, security, and administration
Excellent verbal and written communication skills with the ability to explain complex technical issues to non-technical stakeholders
Exceptional customer service skills, with a strong focus on user support and satisfaction
Proven ability to manage IT projects end-to-end, including planning, resource allocation, and budget control
Proficiency in managing and troubleshooting Windows Server environments, VoIP systems, and enterprise Wi-Fi networks
Familiarity with Cisco and Ubiquiti/Unifi networking equipment, firewall configuration, Azure cloud services, and Microsoft 365
Strong understanding of network and information security practices, including VPNs, firewalls, and incident response
Strong problem-solving skills and capacity to work under pressure and meet deadlines
Preferred
Prior supervisory or formal management experience is strongly preferred
Experience overseeing budgets for IT projects and managing procurement processes
Knowledge of Yardi Voyager property management software
Benefits
Medical, dental, vision health plans.
Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.
Paid life insurance.
Employee wellness program.
Selected Summer Fridays off (if applicable)
Long term disability
13 paid holidays per year plus vacation and sick leave.
Excellent work-life programs, such as flexible schedules, training opportunities, and more.
Company
Boulder Housing Partners
Boulder Housing is a company which provides Affordable Housing, Public Housing Rentals, Property Management & Fundraising services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.2MKey Investors
Colorado Department of Early Childhood
2025-07-31Grant· $0.2M
Leadership Team
Jeremy Durham
Executive Director
Recent News
2025-12-02
Boulder Housing Partners
2025-10-25
2025-08-30
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