Sia/Ready Set Rocket · 3 weeks ago
Contract-Director of Integrated Strategy & Customer Experience
New York, NY
Contract
Onsite
Director/Executive
7+ years expSia is a next-generation, global management consulting group that helps clients navigate transformation. They are seeking a Director of Integrated Strategy & Customer Experience to develop strategies that connect brands with audiences and drive measurable impact across various touchpoints.
AdvertisingCreative AgencyMarketing
Hiring Manager
Shayna McDonough, SHRM-SCP
Responsibilities
Shape audience-led strategies that clarify how brands build meaningful, lasting relationships with people and how those relationships translate into measurable outcomes
Establish a unified experience and narrative architecture that aligns brand storytelling, communications, customer journeys, and success metrics
Elevate creative output by grounding ideas in deep human insight and clearly articulated objectives that enable performance evaluation and learning
Help clients reframe challenges, identify growth opportunities, and connect strategy to outcomes across brand, engagement, and conversion
Contribute to the evolution of SiaX’s strategic POV by strengthening how insight, experience design, and measurement work together in an integrated offering
Qualification
Required
7–12+ years of strategy experience within a full-service advertising agency or integrated creative consultancy, spanning integrated strategy, brand strategy, communications planning, experience strategy, or a closely related audience-centric discipline
Proven track record leading strategy for complex, multi-channel brand ecosystems—where storytelling, behavior, communications, experience design, and collaboration with analytics teams must work together seamlessly
Experience guiding multidisciplinary teams (creative, media/growth, analytics, CX, account leadership) through a unified strategic vision from insight to execution
History of shaping strategic foundations that scale across campaigns, platforms, and customer journeys—not one-off initiatives
Exceptional insight development, paired with the ability to partner with analytics teams to define success metrics and interpret performance data
Strong narrative thinker who distills complexity into clarity and builds frameworks teams can rally behind
Skilled at guiding creative and experience development through a customer psychology and journey-led lens while maintaining accountability to outcomes
Confident presenting to senior clients and shaping how they think about their brand's role in people's lives and business performance
Human-centered, curious, empathetic, and pattern-oriented
Highly collaborative and comfortable navigating multiple inputs, stakeholders, and data sources
Balances strategic rigor with creative intuition
Energized by ambiguity, vision-setting, and elevating the work of teams through insight and learning
Company
Sia/Ready Set Rocket
In July 2024, Ready Set Rocket joined Sia Experience, the digital and design branch of Sia.
11-50 employees
H1B Sponsorship
Sia/Ready Set Rocket has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Early StageTotal Funding
unknown2024-07-17Acquired
Leadership Team
Aaron Harvey
Co-Founder & Executive Creative Director
Recent News
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