ProArch · 4 weeks ago
Sr Systems Analyst
United States
Contract
Remote
Senior Level
7+ years expProArch is a company seeking a Senior Systems Analyst to contribute to problem-solving and the development of new software applications. The role involves analyzing system requirements, collaborating with teams, and providing technical consultation while maintaining documentation and operational data.
CRMInformation TechnologySoftware
Responsibilities
Functions as an individual contributor under minimal supervision, contributing to non-routine problem-solving and/or designs, and implements new software applications or programs; coordinates and plans all of the tasks required for implementation, operations and maintenance
Analyzes and studies system requirements and develops methods for problem-solving by producing complex flow charts/data flow diagrams and/or associated documents
Advises on computer requirements and limitations to help define automation needs
Develops detailed, coding-level flowcharts, action diagrams, pseudo codes, and associated documents from high-level flowcharts
Collaborates with senior team members on system design, documents and maintains software component specifications in detailed technical design
Collaborates with global development and testing team and for the successful delivery of the project
Leads design discussions with application and program team leads
Develops pseudo codes, tables, and narrative descriptions to implement changes
Provides technical consultation in solving problems of design and reliability, and in maintaining the ability of the system
Writes procedural guidance to be followed by users
Maintains files, records, and operational data, and prepares periodic and special reports and other various documents pertaining to assignments
Participates in the testing of computer programs, revising and refining all necessary documentation as testing is completed
Monitors system errors, diagnoses and corrects errors
Participates in the review of existing programs to make refinements that increase their efficiency
Triages production tickets and troubleshoots issues as needed; communicates with customer as appropriate
Excellent understanding of how software applications and programs are developed, deployed, and maintained
Fully understands the software development life cycle (SDLC) and software testing life cycle (STLC) as well as system support and maintenance processes; demonstrates strong knowledge of applications methodologies, best practices, and procedures; and applies them to projects to ensure that applications objectives are achieved
Demonstrates business knowledge in one or more domains
Understands the concept of SLAs / OLAs in support of system operations
Tracks and manages work through an internal ticketing system
Adheres to CMMI standards and process level improvements
Excellent understanding of standard operating procedures in Operations and ITIL processes
Participates in meetings with customer and actively contributes towards resolving problems and walking through design solutions as needed
Possesses unwavering commitment to customer service and operational excellence
Assists in supporting client presentations and demos
Provides technical and operational support to projects and programs
Keeps abreast of new technology and market developments
Requests and gives both negative and positive feedback
Guides and mentors junior Systems Analyst staff in ensuring compliance with operations release standards and best practices
Conducts knowledge transfer to junior Systems Analyst staff and provides training on new techniques and processes
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules
Qualification
Required
Bachelor's Degree or Master's Degree with 7 - 11 years of working with several programming languages and operating systems
Preferred Majors: Computer Science, Information Systems, or a closely related field
Experience with software development life cycle (SDLC) and software testing life cycle (STLC)
Experience with System Operations using ITIL processes
Experience in healthcare industry
Experience working with relational databases to facilitate systems analysis
Highly organized with analytical skills and attention to detail Ability to adapt to task and project changes
Ability to handle multiple projects with varying priorities
Strong verbal and written communication skills
Ability to work within multiple groups of employees, willingly share time, knowledge and information with others
Demonstrates flexibility in working under demands and needs of a projject
Ability to use reasoning to troubleshoot, escalate and solve technical problems
Ability to work both independently and in a team-oriented, collaborative environment
Ability to meet deadlines and deliver to commitments
Ability to effectively communicate technical impact, root cause, and corrective actions to team leads and management
Domain knowledge of Medicare, Medicaid, or healthcare verticals preferred
Preferred
Understanding of SharePoint applications, WebEx, Skype, etc
Knowledge of Microsoft Word, Excel, and Visio, with a working knowledge of the rest of the Microsoft Office suite of applications
Experience in Object Oriented Analysis and Design, SQL, Java, C, and C++, .NET, and PHP
Excellent understanding of web development
Strong knowledge of relational database concepts
Strong knowledge of version control and defect management tools (such as ClearCase, SVN, CVS, JIRA, Bugzilla, ClearQuest)
Excellent understanding of client-server architecture
Experience with software and database architectural techniques and high-level design using UML or similar representational modeling and design techniques
Experience working with Relational Databases like Oracle, SQL Server, DB2 etc
Experience in building application with high availability and scalability requirements
Knowledge of Linux, Perl, Python, and XML-RPC preferred
Knowledge of AJAX preferred
Knowledge in creating database tables, views, medium to complex stored procedures, triggers and functions preferred
Knowledge in fine tuning the SQL queries and improving the application performance preferred
Company
ProArch
ProArch is a trusted technology partner for enterprises, helping them navigate complexity, accelerate innovation, and drive real business results.
201-500 employees
H1B Sponsorship
ProArch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
Funding
Current Stage
Growth StageTotal Funding
$25MKey Investors
MSouth Capital
2022-02-11Series Unknown· $25M
Leadership Team
Anirudh Prabhakaran
Chief Financial Officer
Recent News
American Public Power Association
2023-12-26
American Public Power Association
2023-12-26
American Public Power Association
2023-12-26
Company data provided by crunchbase