Hajoca Corporation · 1 month ago
HVAC Sales & Service Representative
Bentonville, AR
Full-time
Onsite
Mid Level
3+ years expHajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. They are seeking an HVAC Sales & Service Representative who will interact with customers to provide exceptional service, generate sales, and resolve technical issues related to HVAC systems.
Building MaintenanceBuilding MaterialProfessional ServicesWholesale
Responsibilities
Meet or exceed the sales targets established by your manager
Use advanced HVAC technical knowledge to investigate, analyze, and diagnose field technical issues and work with HVAC manufacturers to resolve all technical issues both over the phone and onsite. This would include providing the documentation required by the HVAC manufacturers to diagnose warranty related claims
Work with Management to establish revenue and margin targets
Accurately process Sales Orders and Bids generated through telephone and in person sales transactions
Find innovative ways to grow sales with existing customers and become their trusted advisor
Generate sales leads that develop into new customers
Identify opportunities for value-added services and articulate our solutions
Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction
Support Sales activities and all business activities as part of our HJC LLC team
Support sales efforts through technical training, coaching, evaluation, inventory recommendations and product support
Communicate to the Manager and Credit Manager any changes in a customer’s business that might cause a credit risk
Safeguard and maintain all Company assets – business planning and strategy, customer information and confidential manufacture information
Successfully complete required safety and compliance training programs as assigned
Perform other reasonably related duties as assigned by immediate supervisor and other management as required
Qualification
Required
3+ years' technical experience in HVAC systems
Use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data
Outstanding customer service, telephone/verbal communication, and generous listening skills
Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell
Build influential relationships and trust with customers and vendors through open and interactive communication
Able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, ask for the order and close the sale
Able to build positive working relationships and inspire teamwork with co-workers
Able to learn and operate the computer related systems used to process orders
Able to learn to operate warehouse material-handling equipment
Read, write, speak, and understand English
Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals
Preferred
Knowledge of products sold in the Profit Center preferred
Benefits
Medical, dental, vision, and prescription coverage
Accident and Hospital Indemnity coverage
Life insurance and Long Term Disability
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Paid pregnancy and parental leave
Paid day of community service
401(k)
Retirement cash account with company contributions
Targeted training programs focused on your personal and professional growth
Company wellness program
Employee discounts
College tuition benefits
Company
Hajoca Corporation
In 1858, one enterprising individual invested his life savings of $200 to start a business grinding key stops for plumbers in Philadelphia.
1001-5000 employees
H1B Sponsorship
Hajoca Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Kathy Rusko
Chief Financial Officer
Matthew Pothier
Chief Information Officer
Company data provided by crunchbase