KM Partners | Affordable Housing Solutions · 2 days ago
Chief Operating Officer
Michigan, United States
Full-time
Onsite
Director/Executive
10+ years expKM Partners is partnered with an integrated real estate company that develops, builds, and manages multifamily, affordable housing, and senior living communities throughout the Great Lakes Region. The Chief Operating Officer (COO) will serve as a key executive leader, responsible for the performance, culture, and growth of the company’s property management portfolio, focusing on achieving excellence at the property level while overseeing a large team.
Clean EnergyFinanceProperty ManagementRecruiting
Responsibilities
Own all property management P&Ls; deliver on financial performance, occupancy, and NOI targets
Drive resident satisfaction and retention through consistent service standards and proactive community engagement
Ensure compliance with HUD, LIHTC, State Housing Authority, and other regulatory requirements
Implement consistent processes across leasing, collections, expense control, vendor management, and resident services
Champion technology and systems that improve property-level efficiency, transparency, and accountability
Partner with CEO and Executive Team to shape and execute company’s strategic plan
Design and refine organizational structures that support efficiency and growth
Lead annual and quarterly planning, KPI development, and reporting cadence
Build and scale an operating system (EOS/Traction or similar) to drive alignment and accountability
Standardize processes across communities to eliminate variability and create operating leverage
Lead, mentor, and develop regional and property-level leaders
Recruit, retain, and develop 'A players' to strengthen leadership depth and performance
Conduct one-on-ones, skip-level meetings, and leadership coaching to foster engagement and accountability
Champion a high-performance culture grounded in company values
Ensure succession planning for key leadership and property-level roles
Serve as a visible ambassador with residents, investors, lenders, and regulatory partners
Build and maintain relationships with vendors, clients, and partners that support property success
Represent Company at industry associations, events, and conferences
Support business development and growth opportunities for management services
Qualification
Required
10–15+ years of leadership experience in property management, real estate, or senior living operations
Proven success in property-level P&L ownership and delivering financial, operational, and occupancy performance
Expertise in multifamily, senior housing, and/or affordable housing regulatory compliance
Strong background in organizational design, process improvement, and change leadership
Demonstrated success leading large teams (100+ employees) across multiple properties or regions
Experience with EOS/Traction or other structured operating systems
Excellent communication and relationship-building skills across diverse stakeholders
Undergraduate degree required
Preferred
MBA or advanced degree
Company
KM Partners | Affordable Housing Solutions
Who We Are KM Partners is the only National Executive Search & Professional Recruitment Firm in the U.S.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
John "Jay" McCollins, MBA
Founder & Managing Partner | Executive Search & Professional Recruitment Consultant / Headhunter
Morgan McCormick
Partner
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