Con Edison ยท 1 day ago
Sr System Analyst- Server and Storage Lead
Con Edison is a company that serves over 5 million customers, and they are seeking a Sr. Systems Analyst- Server & Storage Lead. In this role, you will work with IT professionals to maintain a resilient IT infrastructure, oversee server and storage systems, and ensure compliance and security for the organization's infrastructure.
Utilities
Responsibilities
Directs Managed Service Provider (MSP) teams responsible for supporting Windows and Linux based server and storage systems
Oversees technical installation, configuration, and ongoing maintenance of Windows and Linux server operating systems. This includes tracking and administrative support of server hardware and software lifecycles. Supports vendor troubleshooting when operational issues arise
Drives audit and compliance reporting follow-ups to ensure that deliverables are timely, complete and accurate. Leads MSP reviews to ensure that tasks, incidents and changes are properly qualified, and issues are resolved and closed in a timely manner pursuant to SLAs
Implements enhanced server and storage system monitoring reviews of system performance. Evaluates best options for tool upgrades and reports on system metrics to demonstrate adherence to service levels
Collaborates with apps and business owners and coordinates upgrades for server, storage and software vendors including Nutanix, Microsoft, Oracle, Cohesity, VMWare, Hashi Corp, Dell EMC and other business partners engaged in providing ConEd with system maintenance and optimization services
Works with business owners and applications teams to ensure the security, integrity, and availability of infrastructure systems. Directs remediation procedure reviews, testing guidelines and performance tuning measures
Champions server and storage KPI reviews, DR testing support with proactive communications to IT and business audiences
Directs and develops server and storage system policies, system hardening, and best practice recommendations
Engages with applications teams and cyber-SMEs and other support teams to ensure prompt response, resolution, analysis, trending, and root cause analysis during outage situations. Oversees the coordination and activation of incident response follow-ups to ensure that tasks are completed in a timely manner
Stays current with new technologies and vendor products making best practice recommendations to automate server build, deployment and operational readiness programs
Qualification
Required
Master's Degree in Computer Science, Information Technology. and 2 years of relevant work experience
Bachelor's Degree in Computer Science, Information Technology. and 3 years of relevant work experience
Associate's Degree in Computer Science, Information Technology. and 4 years of relevant work experience
High School Diploma/GED and 5 years of relevant work experience
Experience building and managing Windows, Oracle & RedHat based server systems and architectures required
Hands on designing and operating high availability compute and storage environments required
Experienced working along engineering and operations teams managing KPIs and metrics, required
Demonstrated results implementing new technologies, reducing cyber security risks, and improving system resiliency, required
Well organized, detail oriented and flexible to handle multiple assignments
Demonstrated project management skills
Ability to drive multiple projects to successful completion
Strong written and verbal communication skills
Driver's License Required
Ability to push, pull, and lift up to 40 pounds
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Possess manual dexterity and the ability to use hands for the duration of the workday
Ability to stoop, bend, reach, and kneel throughout the workday
Ability to read small print and symbols
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays
Preferred
Master's Degree in Computer Science, Information Technology. 2 years of relevant work experience
Experienced as a systems administrator for Windows and/or Linux systems with background in cloud, server, storage, network infrastructure and automation tools/systems
Experienced working in an operations environment is a plus
Experienced in managing high availability server & storage systems and platforms
Strong system administrative experience overseeing patching and vulnerability management tasks
Company
Con Edison
We provide power to more than 10 million people and businesses across NYC and Westchester.