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Veolia | North America · 6 hours ago

Sales Operations Manager

Boston, MA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $135K/yr

5+ years exp

Veolia in North America is the top-ranked environmental company in the United States, providing a full spectrum of water, waste, and energy management services. The Sales Operations Manager will oversee Salesforce administration, ensure adherence to governance standards, and drive process improvements to support revenue growth.

Energy ManagementEnvironmental ConsultingSustainabilityWaste Management

Responsibilities

Serve as the primary Salesforce administrator, with budget authority for tools/licenses

Manage technical development/customization directly or through vendors

Ensure data integrity, security, and compliance with governance standards

Develop and enforce Salesforce usage policies for business development and sales teams

Provide training and support to ensure consistent adoption and best practices

Monitor and audit sales pipeline data for accuracy and completeness

Identify bottlenecks and recommend corrective actions

Define, track, and report on key sales metrics

Collaborate with leadership to refine processes that improve efficiency and performance

Track commission and incentive data for Finance/HR

Ensure timely and accurate reporting of sales performance metrics

Qualification

Salesforce AdministrationAnalytical SkillsKPI TrackingPowerBIProject ManagementStakeholder ManagementProcess ImprovementCommunication SkillsOrganizational SkillsDetail-oriented

Required

Bachelor's degree in Business, Operations, or related field

5 to 7 years of experience in sales operations or related role

Experience in heavy industries or related sectors is a plus

Strong analytical, problem-solving and project management skills

Excellent communication and stakeholder management abilities

Detail-oriented with strong organizational skills

Ability to work independently as an individual contributor

Proficiency in Salesforce and data reporting tools

Process-driven mindset with a focus on continuous improvement

Preferred

PowerBI experience is preferred

Salesforce Administrator Certification is preferred

Benefits

Paid time off policies

Health

Dental

Vision

Life insurance

Savings accounts

Tuition reimbursement

Paid volunteering

401(k) plan

Company

Veolia | North America

For more than 170 years, Veolia has been by the side of cities, industries and communities to help them manage, regenerate and protect their critical resources in the face of environmental challenges.

Founded in 1984

Boston, Massachusetts, USA

5001-10000 employees