Veterinary Client Service Representative jobs in United States
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Innovetive Petcare · 1 month ago

Veterinary Client Service Representative

positionLewisville, NC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $16/hr

Innovetive Petcare is committed to providing compassionate, high-quality veterinary care to pets and families. They are seeking a Veterinary Client Service Representative who will be the welcoming face of their hospital, ensuring a smooth and professional experience for clients.

Health CareHospitalPetVeterinary

Responsibilities

Provide friendly, quality customer care to patients and clients
Process invoices payments
Answer phones, schedule appointments, and obtain all necessary medical history
Determine the status of the patient’s immunizations and tests
Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change•

Qualification

Customer serviceData entryCommunication skillsOrganizational skillsTeamwork

Required

Passion for animals
Natural talent for customer service
Friendly, organized, and enthusiastic demeanor
Ability to provide friendly, quality customer care to patients and clients
Ability to process invoices payments
Ability to answer phones, schedule appointments, and obtain all necessary medical history
Ability to determine the status of the patient's immunizations and tests
Ability to communicate with the doctor and technical staff on the patient's arrival and necessary treatments
Ability to fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Ability to accurately input data into computer software

Preferred

High school diploma
Weekend availability as needed
Must be able to lift 30-50 pounds

Benefits

Paid time off
Health insurance
Dental Insurance
Vision insurance
Employee discounts
Flexible schedules
401K with company match
Training and Career development

Company

Innovetive Petcare

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Innovetive Petcare owns and operates veterinary hospitals across the country.
dateFounded in 2014
location
Cedar Park, Texas, USA
people-size1001-5000 employees
web-link
http://www.innovetivepetcare.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Audax Private Debt
2022-02-03Debt Financing
2022-01-18Private Equity
2020-12-17Debt Financing

Leadership Team

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Andrea Sharma
Chief Financial Officer
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Paul Covill
Executive Vice President
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Recent News

Research and Markets
Veterinary Hospital Market Industry Trends, Key Growth Drivers, Challenges, Future Opportunities, and Regulatory Landscape 2025-2034
2025-08-18
citybiz
Terravet Real Estate Solutions Opens Renovated $2.19 Million Hernando Animal Clinic
2025-08-01
Business Wire
Audax Private Debt Provides Financing to Support Add-On Acquisitions and Refinancing for Metalmark Capital’s Portfolio Company, Innovetive Petcare
2023-09-21
Company data provided by crunchbase