Fives ยท 3 days ago
Field Service Engineer
North Canton, OH
Full-time
Hybrid
Senior Level
5+ years expFives is an international company focused on improving industry through innovative solutions and technologies. They are seeking a full-time Field Service Engineer to plan and execute installations, troubleshoot equipment issues, and provide technical support while ensuring customer satisfaction.
ConsultingIndustrialIndustrial EngineeringMachine LearningMachinery ManufacturingManufacturingMechanical EngineeringWarehouse Automation
Responsibilities
Plan, supervise, and execute installation, integration, and commissioning of equipment at customer sites
Troubleshoot, diagnose, and resolve mechanical, hydraulic, pneumatic, electrical, and control system issues in the field
Perform repair, preventive maintenance, upgrades, and replacements on complex industrial equipment
Analyze customer equipment performance to ensure safe, reliable, and optimal operation
Identify root causes of equipment failures and recommend corrective actions or system improvements
Interpret and work from mechanical, hydraulic, pneumatic, and electrical schematics, blueprints, and P&IDs
Ensure all installation and service activities comply with safety standards and PPE requirements
Provide technical support and training to customers and internal teams on equipment operation and maintenance
Maintain accurate service documentation, including service reports, call logs, weekly reports, and visit schedules
Manage service activities within defined technical scope, timelines, and budgets
Build and maintain strong customer relationships with a focus on customer satisfaction and service quality
Collaborate with engineering and product teams on equipment design, testing, or field improvements as needed
Travel (domesticly and internationally) to customer and company facilities to support field service needs
Qualification
Required
Technical Degree, Engineering Degree or Equivalent Work Experience
Solid mechanical, hydraulic, and pneumatic experience in repairing and maintaining equipment
Experience in controls, VFD's, MCC's, PLC's and HMI's
Ability to read and understand mechanical, hydraulic, pneumatic, and electrical schematics and P&IDs
Proficiency in PC utilizing MS Word, MS Excel and MS PowerPoint
Benefits
Medical
Dental
Vision
401K match
Vacation
Sick days
Holidays
Company
Fives
Fives, an industrial engineering group, designs and supplies machines, process equipment and production lines for the world's largest industrial players.
5001-10000 employees
H1B Sponsorship
Fives has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2017-12-22Private Equity
2012-07-27Acquired
Recent News
Company data provided by crunchbase