XPO · 3 days ago
Specialist, AR Disputes - Hybrid - Entry Level
North Richland Hills, TX
Full-time
Hybrid
Entry Level
1+ years expXPO is a top ten global provider of transportation services, and they are seeking a Specialist, AR Disputes to investigate and resolve outstanding account receivable items. The role involves auditing disputed invoices, analyzing billing accuracy, and communicating with customers to ensure efficient resolution of disputes.
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Responsibilities
Investigate, research and resolve outstanding account receivable items
Audit and correct disputed invoices submitted by internal and external customers
Identify the root-cause of billing disputes, report process deficiencies and recommend process improvements to create efficiencies and reduce errors
Analyze invoices for billing accuracy, and work with internal teams to ensure that revenue is applied correctly to invoices
Attend customer conference calls to discuss invoice disputes and solutions
Promptly respond to customer telephone and email inquiries
Prepare and submit coding requests
Review and interpret complex customer contracts and determine the applicable rule set for the invoicing
Act as a representative for XPO to ensure that the established Tariffs and Invoicing Policy is upheld during customer disputes
Qualification
Required
1 year of experience in accounting, invoicing or freight audit, OTC, accounts receivable or accounts payable
Excellent time management skills with a proven ability to meet deadlines
Critical thinking and problem-solving abilities
Clear and concise verbal and written communication skills; able to communicate with customers, associates and management in a professional manner
Preferred
Bachelor's degree or equivalent related work or military experience
Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications
Able to work independently and as a team with shared responsibilities
Prior experience in freight transportation or logistics environment
Demonstrated ability to follow up, multi-task and prioritize
Previous experience evaluating customer contracts
Able to prioritize work toward department and company goals
Benefits
Full health insurance benefits are available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
9 paid company holidays
401(k) option with company match
Education assistance
Company
XPO
XPO is a provider of freight transportation and logistics services.
10001+ employees
H1B Sponsorship
XPO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (15)
2021 (6)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$741M2017-07-17Post Ipo Equity· $666M
2012-06-14IPO
2011-09-01Post Ipo Equity· $75M
Leadership Team
Mario Harik
Chief Executive Officer
Jay Silberkleit
Chief Information Officer
Recent News
2026-01-08
2026-01-07
Investor's Business Daily
2025-12-17
Company data provided by crunchbase