Stripe · 4 weeks ago
Events Manager, Event Technology and Registration
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expStripe is a financial infrastructure platform for businesses, seeking an experienced Events Manager to lead their event registration strategy. The role involves collaborating with cross-functional teams to enhance attendee experiences and manage the event mobile app, while ensuring compliance and effective execution across global markets.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Lead event registration for all events the Corporate Events team works on, including pricing models, simple and elegant attendee flows, and promotional tactics to maximize attendance and revenue where applicable
Design and document distinct registration experiences tailored to different attendee types, outlining flows, content requirements, email communications, calendar invites, nurture campaigns, and post-event follow-ups
Establish and document registration policies for each event based on historical data and event goals
Work with Demand Generation, Marketing Operations, and Product Marketing teams to analyze large data sets, identifying trends and insights to guide future event strategies
Collaborate with the Web Presence and Platform team to define the annual events web roadmap, assess available design and engineering resources, break down web projects into phases as needed, and create timelines that prioritize key deliverables
Collaborate with Copywriting and the Event lead to craft landing page copy for all promotional pages, ensuring that event themes, value propositions, and key information are prominently highlighted
Understand the Stripe writing style guide to craft clear communications for all transactional registration journeys. Collaborate with the Copywriting and Demand Generation teams to support additional messaging and reviews for event marketing emails
Understand the internal and vendor systems involved in the registration process to facilitate seamless data movement between each and support registration workflows
Collaborate with the Legal team to maintain compliance in registration forms, regularly reviewing and updating practices as regulations evolve
Collaborate with the Web Funnel teams to ensure registration form fields are consistent with the contact sales form and Salesforce data
Collaborate with security teams to adhere to established procedures for screening event registrants, and establish communication protocols to be utilized as needed
Define and implement a registration strategy for the event mobile app, ensuring a user-friendly interface and seamless integration with the overall registration process
Analyze user engagement and feedback from the mobile app to identify opportunities for improvement and incorporate insights into future app development and event strategies
Collaborate with cross-functional teams to define clear roles and responsibilities, ensuring efficient coordination
Work with global teams to align registration strategies and ensure effective execution across diverse markets and regions
Oversee the entire registration project lifecycle for all events within the Corporate Events team, ensuring seamless execution from the planning phase to onsite management and post-event analysis
Ensure consistency across all registration materials, including forms, email communications, and event websites, in alignment with brand guidelines to create a cohesive attendee experience
Prepare and distribute weekly registration reports to executives and leadership, offering insights on progress toward goals, attendance trends, and recommendations for improvement
Facilitate weekly planning meetings with internal and external teams to ensure alignment and effective collaboration
Contribute to the quality control process for promotional landing pages and registration forms, ensuring they launch on time and meet Stripe’s quality standards
Conduct quality control and audits on registration data to identify discrepancies and maintain accurate records for reporting and analysis
Prepare onsite registration and check-in processes, contingency plans, and escalation procedures, ensuring their execution as planned during the event
Collaborate with the Event Lead and Brand team to develop a comprehensive strategy for attendee badging, ensuring that all attendee types are effectively considered and included in the plan
Take ownership of onsite attendee scanning plans and data upload initiatives, while closely collaborating with the Demand Generation team to develop an effective attendee follow-up plan
Serve as the primary point of contact for onsite registration escalations, collaborating with agency partners and security to ensure that pre-event attendee screening protocols are maintained throughout the onsite experience
Coordinate with cross-functional teams to align the mobile app experience with overall event branding, messaging, and promotional strategies, creating a cohesive and engaging attendee journey
Oversee the development and execution of the event mobile app, ensuring that it is functional, user-friendly, and compatible with all event-related activities
Facilitate mobile app testing and quality control processes to ensure a smooth launch and operation, addressing any technical issues before and during the event
Travel required to support onsite execution
Qualification
Required
8+ years of experience in event registration management for both paid external and internal events
Proficiency with event registration software and technical tools, leveraging technology to streamline processes and enhance attendee experiences
Exceptional analytical skills, capable of interpreting data to provide actionable insights
Strong project management expertise with a proven track record of managing multiple concurrent projects
Excellent interpersonal skills for building relationships across departments and with external partners
Detail-oriented and organized, committed to maintaining quality and consistency
Demonstrated leadership abilities and adaptability to navigate changing environments while prioritizing effectively
Collaborative and creative mindset, thriving in dynamic, fast-paced work environments
Proficient in influencing, problem-solving, and consensus-building with experience in managing complex projects
Superior written and verbal communication skills
Skilled in developing scalable processes and automation
Proven ability to manage multiple competing priorities and handle unforeseen challenges with quick solutions in high-pressure situations
Preferred
Experience using Slack, Salesforce, Marketo, Google drive, Figma, and Asana
Experience working in international environments with an understanding of regional differences that may impact registration strategies
Familiarity with digital marketing principles and tools, including SEO, email marketing, and social media promotion, to boost event visibility and engagement
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
2026-01-13
2026-01-13
2026-01-13
Company data provided by crunchbase