Side · 3 weeks ago
Senior Business Development Manager (BDM) | America (Player Support)
United States
Full-time
Remote
Senior LevelSide partners with the world’s leading game studios to deliver exceptional player experiences. They are seeking a Senior Business Development Manager to expand their Player Support business across North America, focusing on building relationships and identifying opportunities to improve how studios care for their players.
Computer Games
Responsibilities
Drive Growth: Identify and develop new business opportunities for Player Support, Community Management, and LiveOps solutions across the North American games market
Build Relationships: Engage with decision-makers at publishers, developers, and live service operators to understand their needs and present Side’s capabilities with authority and insight
Strategic Outreach: Lead targeted outreach campaigns using CRM, social, and event-based strategies to expand Side’s footprint among AAA, AA, and indie studios
Full Sales Cycle Ownership: Manage the end-to-end sales process from prospecting and proposal through contract negotiation and onboarding partnering closely with delivery teams to ensure smooth transitions
Market Intelligence: Track industry trends, competitor activity, and evolving studio needs to refine Side’s positioning and offerings
Collaboration: Partner with cross-functional teams globally to build cohesive client solutions and long-term account strategies
Qualification
Required
Experience in business development or sales within the gaming industry
Strong understanding of player support, community management, and live operations
Proven ability to build and maintain relationships with key decision-makers
Experience managing the full sales cycle from prospecting to contract negotiation
Ability to analyze market trends and competitor activity
Strong communication and presentation skills
Experience working with cross-functional teams
Company
Side
Side (formerly PTW) is a global video game development and services partner, offering technical and creative solutions to many of the largest developers and publishers around the world.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase