Salesforce · 5 days ago
Sr. Salesforce Developer
Indianapolis, IN
Full-time
Hybrid
Senior Level
6+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Sr. Salesforce Developer will work on application development for the Sales domain, focusing on Salesforce Agents, Agentforce, and AI solutions, collaborating with engineers and product managers to build scalable features.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Design, develop, and maintain Salesforce Agents and Agentforce solutions, including L1/L2 nodes, sub-agents, and AI-driven workflows
Build and optimize prompts and LLM interactions to improve Agent performance, accuracy, and scalability
Collaborate with product, engineering, and AI teams to define requirements and translate them into technical solutions for agent-driven automation
Implement monitoring, retry logic, and exception handling for agent workflows and lead distribution
Work on document ingestion pipelines, Data Cloud integrations, and content processing to feed AI models and agents
Conduct experiments, A/B testing, and prompt tuning to continuously improve agent behavior and outcomes
Collaborate with and provide guidance to other engineers working on agent-related technologies, sharing best practices and fostering team learning
Contribute to architecture, design, and best practices for AI-enabled agent systems, ensuring scalability, maintainability, and performance
Partner with other teams to integrate agent solutions across Salesforce clouds while adhering to data governance and security standards
Drive innovation in agent experiences while evaluating new AI and generative technologies to enhance the overall platform
Qualification
Required
6 + years of Software Engineering experience
Proven experience building and maintaining Agentic solutions, including intelligent agents, chatbots, workflow automation, and Agentforce
Hands-on experience with Data Cloud and document ingestion pipelines for AI/agent-driven solutions
Strong understanding of AI/ML models, prompt design, intent detection, and LLM integration
Experience with multi-language agent deployments and scaling agents for global use cases
Expertise with Agentic tools and frameworks used in Salesforce or similar cloud platforms
Full-stack development skills (backend & frontend), including JAVA/APEX, LWC, HTML, CSS, JavaScript frameworks (React, AngularJS, EmberJS)
Expertise in relational databases and data modeling (SQL, SOQL)
Experience driving architectural decisions, providing collaborative guidance, and mentoring other engineers
Knowledge of Web Services (SOAP/REST) and API integrations for scalable agent operations
Familiarity with Agile/Scrum methodology and full SDLC ownership
Solid understanding of MVC framework, OO design principles, and building maintainable, high-quality solutions
Preferred
Prior experience in designing and optimizing intelligent agents, Agentforce solutions, or conversational AI platforms
Familiarity with document ingestion tools and AI-driven data pipelines to enhance agent knowledge
Hands-on experience with AI/ML integration, prompt engineering, and tuning models for multi-domain or multi-language use cases
Experience supporting global rollouts of agent solutions and scaling across multiple regions
Previous work on multi-language or global agent deployments
Salesforce certifications or equivalent expertise in AI-enhanced CRM solutions
A related technical degree required
Experience with SaaS/PaaS architectures and large-scale enterprise agent implementations
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-11
2026-01-11
2026-01-11
Company data provided by crunchbase