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Lighthouse Lab Services · 4 weeks ago

Field Service Engineer II, Immunoassay

Dallas, TX, United States

Full-time

Hybrid

Senior Level

$30/hr - $35/hr

5+ years exp

Lighthouse Lab Services is looking for a Field Service Engineer II to join their team. The role involves managing laboratory equipment assets, providing maintenance and troubleshooting support, and training clients on routine maintenance. The position requires significant travel to offsite laboratories.

BiotechnologyHealth CareHealth DiagnosticsMedicalStaffing AgencyWellness

Responsibilities

Perform routine and incident-based EIA instrumentation maintenance and repairs

Provide remote and onsite troubleshooting and maintenance guidance to internal team members as well as for clients

Inspect, evaluate, and advise on instrument condition and valuation

Coordinate and provide offsite and onsite installations of equipment

Evaluate and advise on laboratory space and upfitting requirements appropriate for selected instrumentation across client laboratories

Coordinate with and advise on vendors providing services for instrumentation

Proactively promote client satisfaction

Assists in leading the tracking and completion of projects as directed

Completes all administrative duties, including but not limited to, expense reporting, parts ordering, and making travel arrangements

Has an ability to work independently and as part of team

This position will require overnight travel with traveling up to 80% of the time

Qualification

EIA instrumentation maintenanceTroubleshootingClinical laboratory experienceAutomated chemistry serviceBiological sample preparationTraining skillsCommunication skillsOrganizational skillsTime managementTeamworkFlexibilityAttention to detail

Required

Associate's degree in Medical Laboratory Sciences, Engineering, Medical Technology, Clinical Laboratory Science, or closely related field

Minimum of 5 years in industrial/clinical laboratory experience that included performing routine and incident-based instrumentation maintenance and repairs

This experience should have included automated chemistry service and maintenance

Consummate laboratory skills in a fast-paced clinical laboratory environment with an in-depth knowledge and skill in troubleshooting and problem-solving procedures

Exceptional professionalism

Uses sound judgement in escalating appropriate issues to manager

Quality oriented approach

Ability to effectively communicate results

Well-developed written and verbal skills

Impeccable organizational and time management skills

Ability to work/communicate effectively with all levels of staff and clients

Ability to work in a fast paced and rapidly changing environment with pressure to meet deadlines

Willingness to be flexible

Exceptional attention to detail and accuracy

Ability to work independently and cohesively as part of a team

Ability to prioritize and perform multiple tasks in a dynamic environment