Client Delivery Executive (Device Lifecycle Management) jobs in United States
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Computacenter · 2 weeks ago

Client Delivery Executive (Device Lifecycle Management)

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. The Client Delivery Executive will be accountable for managing projects, developing teams, and maintaining customer relationships while ensuring budget compliance.

CRMHardwareInformation TechnologySoftware
badNo H1Bnote

Responsibilities

Provide high-level consultancy role within the specialist area to peer group, customers, and if applicable, direct reports
Manage and implement projects relevant to the specialist area
Manage, develop, and coach a team of staff and implement performance management solutions where required
Develops and motivate the team to help ensure the delivery of function and business targets
Assess situations, issues, and opportunities and escalate when appropriate
Acting as a point of escalation on complex issues and providing appropriate support to other team members
Maintain confidentiality in all business-related matters
Liaise with colleagues to ensure best practice and continual improvement in the delivery of service to the business
Establishes productive relationships and networks at the Senior Management level to build and maintain customer relationships
Responsible for managing budget/ P&L to maintain spending in line with budgetary limitations
Makes decisions which impact on the success of assigned projects i.e., results, deadlines and budget
Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization

Qualification

P&L managementSLA managementKPI managementServiceNow experienceTeam developmentPerformance managementRisk assessmentStakeholder management

Required

Experience managing a P&L
Experience managing SLAs, KPIs, and performance metrics
Report the monthly Risk Impact Assessments (RIA) including their effects and the scope of the report
Experience in dealing with and influencing multi-tier management
You must be authorized to work in the United States

Preferred

Advanced academic background, preferably to good degree level or equivalent
Proven track record of work experience in a challenging commercial environment
ServiceNow experience

Benefits

Competitive compensation plans
Attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind

Company

Computacenter

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Computacenter is an IT services company that provides infrastructure, digital transformation, consulting, and managed services.

Funding

Current Stage
Public Company
Total Funding
unknown
2009-10-27Acquired
1998-05-29IPO

Leadership Team

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Mike Norris
Group CEO
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Jurgen Strijkers
Managing Director
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Company data provided by crunchbase