Apply on Employer Site

Cadence · 3 weeks ago

Registered Nurse Coordinator - Night Shift

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $85K/yr

4+ years exp

Cadence Health is dedicated to delivering proactive care to seniors living with chronic conditions. The Registered Nurse Coordinator will monitor and triage patients based on their vitals and alerts, supporting treatment plans in collaboration with healthcare providers and ensuring exceptional patient experiences during night shifts.

Health CareMedical

Comp. & Benefits

Responsibilities

Follow standardized triage protocols for incoming calls and escalate appropriately (e.g. Schmitt - Thompson clinical telephonic triage guidelines). This can range from directing the patient to their clinic after-hours call line for non-urgent needs to sending the patient to the ER and/or dialing 911 for emergencies

Follow up with patients with abnormal readings to gather more information on their clinical status and triage appropriately

Monitor patient vitals, symptoms, and labs to identify patients in need of clinical interventions and appropriate escalation

Additional administrative support as needed: Follow up with patients who need rescheduling, reach out to patients who have had lapses in taking their vitals and other administrative work

Respond to inbound patient clinical questions and escalations by phone (and/or text message)

Support clinical documentation for the patients’ Cadence care team (NP, RN, and Patient Success); including documenting patient case notes in the Cadence platform and logging tickets/follow-up tasks in ZenDesk

Ensure every healthcare interaction with Cadence is an exceptional experience that prioritizes the well-being of the patient and aligns with the goals of our health system partners