Johnson County Community College · 1 day ago
Assistant Bursar
Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. They are seeking an Assistant Bursar to lead payment processing and Student Account Services functions within the Bursar’s Office, ensuring efficient support for students, staff, and faculty.
Higher Education
Responsibilities
Supervise the team of Accounting Specialists, coordinating daily workflows to ensure coverage of duties and timely and accurate processing of transactions
Train, support, and mentor team members within the department to provide development opportunities and drive a culture of customer service excellence
Counsel students and parents on account status and payment options. Address and handle escalated issues and difficult interactions, following those issues to successful completion. Research and resolve complex problems and discrepancies. Collaborate across departments to resolve student account disputes as needed
Advise departments on payment and deposit processing, including developing controls on money handling and providing equipment or reports necessary to take payments, track payments, or submit deposit information
Collaborate cross-functionally to coordinate the flow of relevant information to ensure effective support for students, consistent communication, and high-level service delivery
Use TouchNet, Banner, and other processing partners to test and review enhancements and updates, escalate issues when appropriate, and communicate issues of impact to relevant parties
Reconcile payment, deposit, and refund activity on a monthly basis. Serve as point of contact and provide support resolving variances related to deposit processing
Ensure compliance with federal, state, and local regulations, including producing 1098T statements and sending required requests to students for tax information
Assist departmental leadership in the development of processes, procedures, goals, and objectives
Other duties as assigned
Qualification
Required
Bachelor's Degree with 3+ years of work-related experience
Broad knowledge of the field with demonstrated leadership skills
Preferred
Master's Degree
Supervisory experience
Accounting, customer service, and higher education administration experience preferred
Benefits
Health insurance with some employer paid options.
Life insurance & AD&D (employer provided)
Retirement plans (403(b), 457(b), and KPERS)
Employer paid 8% contribution into a 403(b) no match required
Paid time off (vacation, sick, personal, and floating holidays)
14 days of paid holidays
Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
Tuition reimbursement / assistance for non‑JCCC courses for employee
Free access to the Gym on campus for all employees and dependents
Discount to the Hiersteiner Child Development Center
Snow days
Professional development funding and training opportunities
Mentorship program
Recognition and awards programs
Employee wellness programs
Company
Johnson County Community College
With 44,000 students enrolled in credit and continuing education classes each semester, Johnson County Community College is the largest institution of undergraduate education in the state of Kansas.