Talent Xpanse · 3 weeks ago
Senior Workforce & Labor Optimization, Manager
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$112K/yr - $160K/yr
5+ years expTalent Xpanse is partnering with a successful fast-casual restaurant chain to find a Sr. Manager for Workforce & Labor Optimization. This role will lead initiatives to enhance labor efficiency and workforce management, focusing on analytics and strategy to implement scalable solutions.
Staffing & Recruiting
Responsibilities
Own and evolve the company’s labor optimization programs, balancing efficiency with guest experience & team member engagement
Partner with Operations and Finance to analyze labor performance, identify opportunities, and design field-ready solutions
Translate labor modeling into actionable programs that improve scheduling accuracy, reduce unplanned spend, and strengthen productivity
Design, launch, and sustain workforce programs that streamline scheduling, optimize deployment, and enhance hourly and management effectiveness
Lead pilots and market tests to validate new labor initiatives, deployment strategies, and workforce tools
Define success criteria, capture structured feedback, and make go/no-go recommendations grounded in data and operator insights
Partner with Technology and People teams to maximize the value of the workforce management system
Enhance scheduling accuracy, labor forecasting, and compliance by improving system configuration and adoption
Serve as a subject matter expert, ensuring restaurant teams have the tools, training, and support to use the system effectively
Identify opportunities to expand system capabilities and integrate with other operational tools
Serve as a connector between Operations, People, Finance, and Technology to align on workforce strategies and ensure smooth implementation
Partner with field leaders to ensure new initiatives are practical, sustainable, and scalable across the restaurant network
Communicate clearly and persuasively to influence decision-making and align stakeholders
Build and maintain reporting dashboards to track labor performance, identify outliers, and measure ongoing savings
Ensure field teams have simple, effective tools and processes that support consistent execution and decision-making
Qualification
Required
5–7+ years of experience in operations strategy, workforce management, or multi-unit restaurant operations
Strong analytical and financial modeling skills, with the ability to translate insights into field-ready solutions
Highly organized with attention to detail and a track record of executing complex initiatives across functions
Clear, confident communicator who can influence at multiple levels of the organization
Comfortable balancing strategic thinking with hands-on field work
Proficiency in Excel/Google Sheets (advanced functions and modeling), Google Suite, and workforce management systems
Willingness to spend up to 30-40% of time in restaurants and 10–25% traveling to key markets
Preferred
Experience implementing or managing workforce management systems (e.g., scheduling, forecasting, labor optimization)
A strategic mindset paired with a bias for execution and measurable impact
Ability to manage multiple priorities while maintaining clarity and focus
Curiosity and adaptability, with the humility to test, learn, and iterate in real time
A collaborative, solutions-oriented approach to cross-functional work
A passion for people, operational excellence, and driving sustainable business performance
Company
Talent Xpanse
At Talent Xpanse, we are driven by the transformative power of connecting exceptional talent with visionary companies.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase