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GovCIO · 3 weeks ago

ServiceNow Solutions Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

$120K/yr - $165K/yr

8+ years exp

GovCIO is currently hiring for a ServiceNow Solutions Architect to support client contract needs. The role involves leading the architectural design for the ServiceNow platform and translating business requirements into technical solutions while ensuring adherence to enterprise standards.

ConsultingIT InfrastructureIT ManagementManagement Consulting

No H1B

Security Clearance Required

Responsibilities

Lead the architectural design and roadmap for the ServiceNow platform—including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules

Translate business requirements into scalable and secure technical solutions aligned with enterprise standards

Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy

Establish and enforce platform governance, development standards, and best practices

Oversee the configuration, customization, and deployment of ServiceNow applications

Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines

Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives

Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks

Conduct platform performance reviews and ensure system reliability, scalability, and security

Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators

Stay updated on ServiceNow releases, new capabilities, and emerging platform best practices

Qualification

ServiceNow architectureServiceNow modules expertiseIntegration frameworksPlatform governanceServiceNow certificationsAgile methodologiesDevOpsStakeholder engagementDocumentation skillsCommunication skills

Required

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience) with 8+ years (or commensurate experience)

8 years of ServiceNow experience, with at least 3 years of architectural or lead design responsibility

Deep expertise in ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CMDB, HRSD, SecOps, or others

Strong understanding of ServiceNow data architecture, workflow engines, scripting (JavaScript/Glide), and integration frameworks

Experience with platform governance, solution review, and enterprise-scale implementation

Proven experience architecting integrations using REST, SOAP, MID Server, or ETL tools

Strong documentation, communication, and stakeholder engagement skills

Must be able to obtain and maintain a HUD Public Trust