Retail Sales Lead (Mall of America) jobs in United States
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Squishable ยท 3 weeks ago

Retail Sales Lead (Mall of America)

Squishable is a close-knit team creating adorable plush and lifestyle products. They are seeking a Retail Sales Lead to enhance customer experience and drive brand loyalty in their store, focusing on leadership, sales strategies, and team development.

Toys

Responsibilities

Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
Enforces sales strategies, initiatives, and growth across all categories
Productivity Management: holds self and sales team accountable for personal sales
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and/or District Manager/Regional Manager as appropriate
Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products
Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empowers others and encourages individual growth
Able to provide feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager

Qualification

Supervisor experienceCustomer serviceOrganizational skillsCommunication skillsMicrosoft Office SuiteEmotional intelligenceTeam player

Required

Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching & developing team members
Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
Feedback is a gift! Ability to receive and provide constructive feedback and recognition to every team member, to ensure an open and transparent culture of high-performance standards
High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven
Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment
Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
Proficient with Microsoft Office Suite or related software
Ability to transport stock as may be required; lifting cartons up to 25 lb

Company

Squishable

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Squishable offers nontraditional backgrounds to make adorable plush โ€“ food, animals, mythological creatures.

Funding

Current Stage
Growth Stage

Leadership Team

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Zoe Fraade-Blanar
Co-Founder & CCO
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Company data provided by crunchbase