WillScot · 18 hours ago
Enterprise Account Manager
Scottsdale, AZ
Contract
Hybrid
Mid, Senior Level
5+ years expWillScot is North America’s leading provider of complete temporary space solutions, dedicated to investing in employee growth and community engagement. The Enterprise Account Manager will strategically develop and manage long-term relationships with key business accounts, driving revenue growth and ensuring exceptional customer service through effective communication and account planning.
Building MaterialConstructionInfrastructure
Responsibilities
Develop and maintain in-depth knowledge of assigned Enterprise accounts, including their industry, goals, challenges, and opportunities
Act as primary liaison to Enterprise Account customers to ensure program benefits, reputation and customer service. Assure clear and regular communication to internal key WSMM roles such as commercial selling partners, operations, finance, legal, logistics, billing and management
Develop, implement & maintain account plan establishing sales strategy , identification of key decision makers, critical customer contacts and overall strategic direction of the account to clearly communicate the customer’s needs and potential. Monitor progress against plans
Responsible for structured client calls specific to effectively implement strategies, encourage interaction & develop a deep understanding of the buying behavior. Oversee account activities and intelligence while promoting quality work, timeliness in responses, and achievement of goals/expectations, in support of management expectations and the Enterprise Accounts team
Effectively communicate and educate the value proposition and advantages of doing business with WSMM, highlighting consultative expertise, best in class customer service and overall company strengths
Establish a cadence of QBR and/or Annual reviews for account review, proactive planning, and presentation of tailored solutions
Remain up to date and knowledgeable of current and new WSMM products/acquisitions & pricing guidelines to proactively and relevantly maximize exposure to revenue opportunities
Develop and maintain strong executive participation both at WSMM and at assigned Enterprise Accounts to extend and utilize the expertise of internal resources to assist in initiatives and relationship expansion
Identify upsell and cross sell opportunities and buying behavior/influences unique to each Enterprise Account as it pertains to account development, product penetration and marketing
Drive core product revenue and value added revenue across all WSMM product offerings
Lead solution development efforts that best address a customer needs, while coordinating the involvement of all necessary corporate, regional, and local sales and implementation teams
Identify opportunities, buying behaviors, trends, geographic reach, and market share which can assist or lead sales process to deliver customer satisfaction & increase revenue
Develop customized, strategic marketing outreach , at a minimum of 1x per year per Enterprise Client. Stay aware of our WSMM marketing initiatives which may be relevant to promote to clients
Maintain familiarity with industry and market segments, trends, competitors, and other dynamics that could influence an Enterprise client’s buying behavior and needs
Negotiate new contracts and renewals with commercially viable terms together with Director and VP Enterprise Accounts
Prepare proposals and respond to RFPs as needed
Effectively act and interface as the paramount contact for customers in your portfolio with inquiries to manage and ensure resolution as it relates to contractual items and agreement execution, escalated service items, process improvements, education of program benefits and the coordination of the sales process for new products/services/markets
Foster productive communication channels between the field sales and operational organization and the Enterprise Account team to encourage team selling
Work with Local and Branch management teams to grow units on rent, Essentials penetration, total revenue, and share of wallet while providing an exceptional customer experience
Leverage WillScot Mobile Mini value proposition across customer portfolio and local market
Utilize SalesForce and Tableau CRM systems to track performance, share Customer opportunities , risks, and insights with the goal of collaborative information sharing with internal teams and management
Contribute to peer coaching and sharing of best practices with co-workers
Attend and/or suggest local/regional/national conferences that best pertain to Enterprise and WSMM clients
Maintain up to date Action Plans, Executive Snapshots, and Client Contacts in Salesforce
Qualification
Required
Minimum five years of outbound sales / account management and consultative solution selling experience required
Proven track record of delivering exceptional results and increase in growth in customer accounts
Excellent negotiation and customer relations skills, comfortable dealing with a wide range of levels within an organization from entry level to Executive
Ability to sit, stand, walk, etc., for office environment; ability to be on phones majority of business day
This is an in office type role – must have area to conduct confidential conversations
Willingness and ability to travel up to 30% to conduct field visits with important customers (some overnight travel)
Preferred
College degree preferred
WillScot experience preferred (minimum three years in sales or account management roles)
Experience in the construction and/or rental industries and increase in growth in customer accounts experience preferred
Salesforce And SAP Experience Preferred
Affiliation to trade associations to enhance networking and aid marketing knowledge is desirable
Benefits
Medical
Dental
Vision
Disability
Life insurance
Paid time off (including Company holidays)
Tuition reimbursement
A retirement savings plan with company match
Variable pay opportunities including commission, bonus, performance rewards, or other incentive programs
Company
WillScot
WillScot Mobile Mini is now WillScot. North America’s largest space solution provider. #RightFromTheStart
1001-5000 employees
H1B Sponsorship
WillScot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (7)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown1993-12-01Acquired
Leadership Team
Bradley L. Soultz
CEO & Board Member
Recent News
GlobeNewswire News Room
2025-03-11
Company data provided by crunchbase