Northwestern University · 4 hours ago
Program Coordinator (hybrid)
Evanston, IL
Full-time
Hybrid
Entry Level
$51K/yr - $59K/yr
1+ years expNorthwestern University is seeking a Program Coordinator to manage all aspects of graduate student affairs within the IEMS department. This role involves overseeing admissions, advising, course registration, and coordinating events while serving as a liaison between various university departments.
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Responsibilities
Manages day to day operations of the IEMS graduate program
Ensures that IEMS PhD program/project mission, values, guidelines, policies & procedures are implemented & maintained
Compiles & analyzes data; prepares reports
Reviews processes and recommends changes for efficient PhD program support and management
Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives
Acts as liaison to other Northwestern departments to support graduate students
Maintains PhD Program and PhD Travel budget & associated analysis & reports
Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions
Processes transfer &/or appropriation charges & may balance &/or close accounts
Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates
Manages PhD student conference registration and reviews PhD expense reports
Develops coordinated, consistent marketing and brand messages
Creates state-of-the-art website and social media platforms (Twitter, LinkedIn, & Facebook)
Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project
Reviews other PhD program processes to improve PhD program management and make recommendations to improve the IEMS PhD Program’s administration and support
Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction
Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc
Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates
Implements corrective actions required as a result of surveys or other indicators
Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc
Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU
Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner
Provides support to the Director of Graduate Studies and the Director of Graduate Admissions
Responds to faculty inquires regarding PhD program policies and student information
Ensures human resources programs, policies, & procedures are implemented & consistently applied for IEMS PhD students
Maintains excellent working relationship with Office of Human Resources
Manages PhD program/project curriculum, Candidacy Exams, Defenses, Boot Camp, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives
Manages academic quality and continued growth and expansion
Identifies & obtains external expertise as needed and works with content experts for current and new programs
Reviews programs/projects to increase efficiencies to support growth
Manages speaker selection, communication, and topic development
Leads program/project updates and improvements
Ensures compliance with all necessary organizations
Prepares documentation as required
Interfaces with accreditation bodies
Acts as the regulatory and compliance officer
Administers & maintains existing strategic plans
Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations
Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc
Advises students regarding admissions, academic, career and development matters
Downloads and prepared PhD student applications for review
Implements strategy regarding structure, process, & staff support of students in compliance with NU policy
Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.)
Organizes new student activities
Supervises 1-2 work studies &/or provides work direction
Performs other duties as assigned
Qualification
Required
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience
1 year program/project administration or other relevant experience
Preferred
Knowledge of university procedures and policies
Experience using university systems (SES, NUFinancials, myHR, Cognos, GSTS, and Cascade)
Strong customer service background
Forward-facing, open, service attitude
Genuine interest in PhD Program affairs
Self-directed, but as part of a team
Professional and mature communicator
Benefits
Meaningful, competitive, high-quality health care plans
Retirement benefits
Tuition discounts
Comprehensive programs and services to help you and your family navigate life’s challenges and opportunities
Flexible work arrangements
Programs to help you locate and pay for quality, affordable childcare and senior/adult care
Employee career development in all circumstances whether your workspace is on campus or at home
Tools and resources for developing your professional potential or continuing your formal education
Company
Northwestern University
Northwestern University is a private research and teaching university that offers academic programs across various fields of study. It is a sub-organization of Northwestern Athletics.
5001-10000 employees
H1B Sponsorship
Northwestern University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (325)
2024 (308)
2023 (280)
2022 (282)
2021 (184)
2020 (155)
Funding
Current Stage
Late StageTotal Funding
$98.02MKey Investors
National Peanut BoardAdvanced Research Projects Agency for HealthGRAMMY Museum
2024-10-30Grant
2024-10-04Grant· $34M
2023-11-28Grant· $0.02M
Leadership Team
Diego Klabjan
Professor
Henry Bienen
Interim President
Recent News
2026-01-25
Digital Journal
2026-01-23
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