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Barnes & Noble College · 2 months ago

Supervisor-Café - Arapahoe Community College, CO

US-CO-Littleton

Full-time

Onsite

Entry, Mid Level

$17/hr - $17/hr

2+ years exp

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide, seeking a resourceful and customer-focused part-time Supervisor in their Cafe. The role involves assisting management, overseeing team members, and providing exceptional customer service while preparing food and drinks in a fast-paced academic environment.

Retail

Responsibilities

Spend the majority of your time in the cafe delivering, coaching, and modeling exceptional customer service

Maintain a working knowledge of all café operations and assist in the preparation and serving of a variety of hot and cold food and drinks following prescribed recipes and techniques

Assist with assigning work and providing focused direction to café team members to ensure the set up and restocking of displays, wrap, label, date, and rotate food items for sale is executed daily

Help resolve customer issues and complaints and escalating to manager, when necessary

Operate equipment, troubleshoot breakdowns, maintain supplies and perform preventive maintenance

Maintain a safe and healthy work environment by following cleaning, sanitation, and operational standards. Food handling or safety certification may be required in some locations

Replenish customer service stations, order/receive supplies or products, and take out trash

Assist with processing sales transactions

Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store an hours will be less than 30 per week