Jiffy.com ยท 3 weeks ago
Community Manager & Digital Content Creator
United States
Full-time
Remote
New Grad, Entry LevelJiffy.com is seeking a Community Manager & Digital Content Creator to support our growing social presence across Instagram and TikTok. This role involves driving engagement, spotting trend opportunities, and creating digital assets while maintaining a consistent brand voice.
ApparelE-CommerceFashionPrinting
Responsibilities
Own daily community management across all channels: responding to comments, managing DMs, engaging with creators/customers, and keeping brand voice consistent
Monitor and engage with comments on organic posts and paid ads to support performance and strengthen community trust
Identify trending audio, viral formats, niche moments, and cultural trends with potential for Jiffy content opportunities
Create digital assets for social-IG stories, graphics, promotional visuals, simple edits, memes, and story-style content that aligns with our brand aesthetic
Assist with light posting duties and support the social calendar with content ideas, drafts, and asset development
Write short-form copy for captions, social content, and assist with light blog writing or blog updates when needed
Track and escalate community insights, FAQs, sentiment shifts, and opportunities for future content
Maintain an organized workflow inside Figma, with assets built and delivered cleanly for cross-team use
Collaborate closely with the Social Media Manager to ensure all engagement, copy, and visuals support overarching brand goals
Qualification
Required
Experience managing social media communities, particularly on Instagram and TikTok
Strong understanding of social media trends and community engagement strategies
Ability to create engaging digital content, including graphics and short-form copy
Experience with light copywriting, including captions and blog content
Proficiency in using design tools like Figma for asset creation and organization
Strong communication skills to engage with creators/customers and maintain brand voice
Ability to track community insights and adapt content strategies accordingly
Creative mindset with a strong point of view on social-first visuals and copy
Company
Jiffy.com
Jiffy.com is the #1 US online reseller of blank imprintable clothing.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase