NRG Energy · 2 days ago
Campaign Operations Analyst I
Houston, TX
Full-time
Hybrid
Entry Level
1+ years expNRG Energy is a dynamic company encouraging employees to take charge of their career development. The Campaign Operations Analyst I role involves providing operational analysis and implementation support for retail marketing campaigns and communications, requiring collaboration across various functional teams to ensure successful project execution.
EnergySolarWind Energy
Responsibilities
Work collaboratively with cross-functional teams across the organization, especially marketing and sales, to successfully develop timelines and manage end-to-end delivery of retail marketing Residential and Small Business/Builder/Multi/family acquisition and retention campaigns
Coordinate and execute tasks as required to support campaigns, projects, and product implementations
Identifies issues when they arise, quickly diagnoses root cause, and implements appropriate solution and escalates accordingly
Support development of ongoing operational processes for new campaigns where needed, including launch of new functionality, marketing/sales channels, commodity products and prices to market
Gather, analyze, and document business requirements, business cases and approach documentation for new marketing capabilities and programs. This document includes the recommendations on 'how' to implement requested functionality
Facilitate consensus around system and process changes from key stakeholders to affect timely and complete implementation. Accountable for successful project implementation
Continually evaluate effectiveness of Campaign Execution processes. Identify and document possible improvement areas and repetitive/repeatable automation opportunities and develop solutions to address them
Deliver campaign and project status updates to key stakeholders at regular intervals through email communication and hosting face-to-face meetings
Designs/implements/manages robust processes and/or database solutions to support new business and operational activities
Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance
Manage multiple, concurrent projects and able to deliver
Monitor customer communications for multiple brands – both automated and manual – to ensure compliance with rules, internal policies, and regulatory guidelines
Perform quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly
Manage report development for Campaign Execution in support of campaigns
Qualification
Required
High School Diploma or equivalent required
1-3 years related professional experience
A high degree of initiative and capability to work independently and cross-functionally is a required aspect of this job as well as strong interpersonal communication skills
Work collaboratively with cross-functional teams across the organization, especially marketing and sales, to successfully develop timelines and manage end-to-end delivery of retail marketing Residential and Small Business/Builder/Multi/family acquisition and retention campaigns
Coordinate and execute tasks as required to support campaigns, projects, and product implementations
Identifies issues when they arise, quickly diagnoses root cause, and implements appropriate solution and escalates accordingly
Support development of ongoing operational processes for new campaigns where needed, including launch of new functionality, marketing/sales channels, commodity products and prices to market
Gather, analyze, and document business requirements, business cases and approach documentation for new marketing capabilities and programs
Facilitate consensus around system and process changes from key stakeholders to affect timely and complete implementation
Continually evaluate effectiveness of Campaign Execution processes
Deliver campaign and project status updates to key stakeholders at regular intervals through email communication and hosting face-to-face meetings
Designs/implements/manages robust processes and/or database solutions to support new business and operational activities
Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance
Manage multiple, concurrent projects and able to deliver
Monitor customer communications for multiple brands – both automated and manual – to ensure compliance with rules, internal policies, and regulatory guidelines
Perform quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly
Manage report development for Campaign Execution in support of campaigns
Preferred
Bachelor's degree from an accredited college or university strongly preferred with a focus on operations, computer science, information systems or engineering preferred
Proficient in Microsoft Office products (Word, Excel, Visio, Power Point) and MS Project
Knowledge of SAP/CRM preferred
Knowledge of ERCOT, East, and Canada retail competition, customer protection rules, Competitive Retailers preferred
Company
NRG Energy
NRG Energy is an integrated power generation and supply firm that offers offsite solar, wind power, and smart grid retail services.
10001+ employees
H1B Sponsorship
NRG Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (19)
2023 (25)
2022 (14)
2021 (9)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$6.99BKey Investors
Public Utility Commission of Texas
2025-09-24Post Ipo Debt· $4.9B
2025-08-04Post Ipo Debt· $216M
2024-10-16Post Ipo Debt· $1.88B
Leadership Team
Lawrence S Coben
President, CEO and Chair of the Board
Anne C Schaumburg
Lead Independent Director
Recent News
2026-01-08
WSJ.com: US Business
2026-01-08
Company data provided by crunchbase