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Nevados · 1 month ago

Supply Chain Operations Manager

Irvine, CA

Full-time

Hybrid

Senior Level

$90K/yr - $120K/yr

5+ years exp

Nevados is the premier solar tracker company for PV power plants built on sloped and rolling terrain. The Operations Manager will lead the Supply Chain organization, ensuring awarded projects are executed with precision, speed, and accuracy while managing the Operations Specialist team and overseeing various operational workflows.

Environmental ConsultingManufacturingRenewable EnergySolar

Responsibilities

Manage, coach, and develop Operations Specialists group; ensuring clear ownership of assigned projects and proactive customer engagement

Build a culture of accountability, data accuracy, structured communication, and continuous improvement

Conduct routine 1:1s, performance reviews, and skills-development planning

Balance project loads across team members and ensure cross-training for redundancy

Ensure the team follows the communication and documentation standards set for the Operations Specialist role

Refine and coordinate the process by which new projects transition from Sales to Operations group

Validate intake packages for completeness and accuracy before delegating to Operations Specialists. Including building a checklist of requirements and hold teams accountable for providing complete information

Collaborate closely with Project Management to assign operational tasks, clarify delivery milestones, and ensure alignment on schedule dependencies

Serve as escalation point for project risks involving delays, customer communication gaps, or fulfillment constraints

Ensure Operations Specialists successfully execute order validation, ERP transactions, shipment scheduling, delivery management, and project closeout activities as described in their role

Provide oversight and approval for:

On-time shipment planning

Delivery coordination

Storage or freight adjustments

Milestone-based invoicing triggers

Change order intake and assignment

Monitor daily activity to maintain process compliance and data accuracy

Define, track, and report on operational KPIs, including:

On-Time, In-Full (OTIF) Delivery

Delivery performance by MWs

Budget adherence for logistics and fulfillment

Sales Order and NetSuite data accuracy

Documentation timeliness

Build dashboards and reporting tools to visualize performance trends and provide strategy to improve failing commitments

Lead root-cause analysis and corrective action implementation for late deliveries, documentation errors, or process failures

Support leadership initiatives by providing timely data and operational insights

Own the creation, adoption, and continuous refinement of SOPs governing Operations and Post-Sales execution tasks

Develop workflows, checklists, and tools to increase efficiency and reduce project variability

Train the Operations Specialist team on all new and updated processes while validating current processes are being followed

Partner cross-functionally to ensure SOPs integrate smoothly with Procurement, Finance, and Project Management workflows

Build redundancies in the team

Ensure high-accuracy data entry and transaction closure across the Operations function

Conduct weekly audits of inbound shipments, Item Receipts (IRs), Item Fulfillments (IFs), HTS data fields, and closeout documentation

Collaborate with leadership on ERP enhancements and process controls

Maintain data integrity standards and reinforce compliance across the team

Oversee intake and assignment of change orders, ensuring scope, pricing, and logistics inputs are accurate before execution

Monitor team progress on change order completion through closeout

Ensure updated documentation and cost impacts are correctly reflected in NetSuite

Manage the overall process for Harmonized Tariff Schedule (HTS) accuracy and import compliance

Partner with Sourcing to validate customs valuation data prior to shipments

Ensure Operations Specialists audit Bills of Lading (BOLs) and customs documents for accuracy as required in their job description

Qualification

Supply Chain OperationsERP SystemsSOP DevelopmentData AccuracyLeadershipProject ManagementMicrosoft Office SuiteProblem-SolvingCommunication SkillsAdaptability