Bobrick Washroom Equipment, Inc · 1 week ago
Business Analyst / Application Analyst - Oracle
California, United States
Full-time
Onsite
New Grad, Entry Level
$84K/yr - $95K/yrBobrick Washroom Equipment, Inc is a global leader in stainless steel commercial washroom accessories, seeking a detail-oriented Business/Application Analyst to support warehouse, transportation, and logistics operations. The role involves providing functional support for Oracle systems, troubleshooting, configuration assistance, and ensuring operational efficiency in supply chain workflows.
ManufacturingProduct DesignTelecommunications
Responsibilities
Provide day-to-day functional support for Oracle Warehouse Management System (WMS) and Oracle Transportation Management (OTM)
Troubleshoot issues related to configuration, workflows, transactions, and system behavior
Investigate integration failures involving WMS/OTM, including incomplete or failed order, shipment, inventory, and transportation transactions
Perform root cause analysis to identify upstream, mapping, data, or functional issues, and coordinate resolution with IT teams, vendors, and operational stakeholders
Partner with warehouse and logistics teams to ensure system functionality aligns with operational workflows
Assist with configuration of rules, workflows, user roles, and operational parameters
Document system behavior, configuration changes, and operational impacts
Support warehouse and transportation processes (receiving, picking, shipping, inventory movement, routing, carrier management, etc.)
Identify opportunities to improve operational efficiency using WMS/OTM capabilities
Execute functional and regression testing during patches, upgrades, and configuration changes
Validate transactional flows across inventory, orders, shipments, and transportation scenarios
Investigate and resolve data discrepancies or failed transactions within Oracle WMS/OTM
Perform root cause analysis and document corrective actions
Provide user support and assist users with WMS/OTM workflows
Develop and deliver system-specific training materials and job aids
Partner with functional leaders to analyze, document, and improve business processes
Elicit and document business requirements through interviews, workshops, and workflow analysis
Translate business needs into clear functional and technical requirements
Maintain a backlog of improvement opportunities, prioritizing according to IT governance guidelines
Support process standardization across divisions to ensure consistency and compliance
Serve as an application owner or co-owner for assigned enterprise systems, ensuring alignment between business needs and system capabilities
Manage system configuration, user access, roles, security settings, and application parameters in partnership with IT security and system administrators
Own the application upgrade and patch release process, including planning, testing, validation, communication, documentation, and coordinating with vendors or internal teams before deployment
Maintain system documentation, SOPs, configuration records, and functional specifications to ensure continuity, audit readiness, and long-term sustainability
Coordinate vendor escalations, support cases, and enhancement requests, ensuring timely follow-up and resolution
Participate in or lead projects across the enterprise application landscape from scoping to deployment
Define Agile user stories, acceptance criteria, and test plans for system enhancements
Support upgrades, integrations, and cross-system implementations
Develop UAT plans, manage testing cycles, track results, and validate deployments
Prepare release notes and training materials for major system updates
Ensure data accuracy, consistency, and quality across enterprise applications
Collaborate with IT and data teams to define data governance requirements
Develop and maintain reports and dashboards using available system tools and BI platforms
Monitor and troubleshoot data flows between integrated systems
Provide functional support for enterprise applications
Serve as subject matter expert on business processes and system best practices
Deliver ongoing training to ensure users adopt best-practice workflows and understand optimal use of system capabilities
Create training materials, job aids, and knowledge base articles
Identify recurring issues and recommend process or system improvements
Identify and implement workflow automation and process optimization opportunities
Improve system utilization by identifying functional gaps, unused capabilities, and opportunities to adopt native features
Lead de-customization efforts by evaluating custom logic and promoting standard, maintainable solutions
Support IT governance, documentation standards, and change management procedures
Participate in post-implementation reviews and document lessons learned
Monitor system performance and user feedback to recommend enhancements
Build strong relationships with business leaders to understand needs and anticipate future requirements
Act as a liaison between IT and business to ensure alignment with corporate strategy
Contribute to application roadmap discussions and long-term planning
Manage relationships with external vendors and consulting partners to ensure alignment with business goals and IT strategy
Define and maintain the appropriate role of external partners, ensuring internal ownership of core processes, reducing reliance on consultants, and supporting long-term system sustainability
Qualification
Required
Bachelor's degree in Information Systems, Business Administration, Supply Chain, Operations Management, Computer Science, or related field
Internship, capstone project, part-time work, or coursework involving systems, data, operations, or technology is strongly valued
Strong communication and teamwork skills; ability to collaborate across departments
Strong analytical thinking and problem-solving ability, with curiosity about how systems and processes work
Willingness and ability to learn new applications, workflows, and technical concepts quickly
Customer-service orientation with professionalism and responsiveness to user needs
Motivation to grow technical proficiency over time, including configuration, data analysis, and system troubleshooting
Preferred
Exposure to WMS, TMS, ERP, or other business applications is helpful but not required
Experience with Oracle WMS/OTM is a plus — training will be provided
Familiarity with databases, data concepts, or reporting tools is a bonus, not a requirement
Benefits
Training, mentorship, and career advancement.
Collaborative, respectful, and diverse workplace.
Supporting green building and environmental stewardship.
Company
Bobrick Washroom Equipment, Inc
Bobrick Washroom Equipment is a business supplies and equipment company offering restroom accessories and toilet partitions.
Founded in 1906
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Louchheim
President
Recent News
Google Patent
2025-04-04
Company data provided by crunchbase