Spreetail · 3 days ago
Senior Account Manager - Bilingual (Mandarin/English)
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $170K/yr
5+ years expSpreetail is one of the fastest-growing ecommerce companies, dedicated to empowering brands through fulfillment services. The Senior Account Manager will drive brand success by managing relationships, formulating strategies, and ensuring account health across marketplace platforms.
E-CommerceInformation TechnologyLogisticsRetailSoftware
Responsibilities
Understand and actualize the size of brand GMV opportunity to effectively help build a contract model for fulfillment services. Use market insights to estimate realistic opportunities with brands
Build and manage brand long-term strategy into actionable steps. Motivate team members, peers, and brand leadership to develop a long-term strategy and drive that strategy with every interaction
Manage day-to-day account level health including but not limited to on-time delivery rate, receipt accuracy, inventory management, customer issues, forecasting, and sales performance
Establish and build strong working relationships with business leaders at all levels. Manage day-to-day brand communication and ongoing relationships as it relates to current, new, and upcoming projects. Manage brand input and feedback for all projects with detailed directions and timelines. Consistently going over and beyond to deliver on best-in-class Brand experience
Formulate and present brand reporting for overall account health. Provide actionable insights and takeaways that will close any performance gaps noted. Lead brand calls; facilitating agenda items, tracking questions, and managing call takeaways to completion. Complete Weekly Business Review; researching any account level issues or misses to plan. Identify action plans and manage to successful completion
Qualification
Required
Bachelor's degree in Business, Finance, Project Management, or Client Services
Must be fluent in Mandarin and English with the ability to effectively communicate and translate with Mandarin-speaking Brands
Experience in project management or account management
At least 5-6 years managing 3PL clients with net sales exceeding $20 million annually
Proven ability to consistently and positively contribute in a fast-paced environment
Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind
Creative thinking and problem-solving aptitude along with strong writing, phone, and presentation skills
Benefits
Generous vacation policy
Paid time-off for your wedding week
Paid parental leave
Support for parents of growing families
Special gifts
Swag store credit
Donations to a nonprofit of your choice
Spreetail Spotlight Awards
Affordable medical, dental and vision plans
Free telehealth and on-demand mental health resources
Paid time off to give back and make a social impact
Company
Spreetail
Spreetail is a global ecommerce accelerator that provides manufacturers with logistics and channel management.
1001-5000 employees
H1B Sponsorship
Spreetail has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (39)
2022 (32)
2021 (22)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$208MKey Investors
McCarthy Capital
2023-02-16Private Equity· $208M
Leadership Team
Joshua Ketter
Global CEO
Brett Thome
Building Future Pillars At Spreetail
Recent News
Destination CRM
2025-12-12
Business Wire
2025-12-11
2025-10-27
Company data provided by crunchbase