Fairgrove Property Management · 1 month ago
Sr. Maintenance Coordinator
San Diego,CA,US
Full-time
Onsite
Mid, Senior Level
$65K/yr - $65K/yr
5+ years expFairgrove Property Management is a leading residential property management company based in Santa Ana, CA, specializing in providing exceptional services to real estate investors and residents throughout Southern California. The Sr. Maintenance Coordinator will oversee the centralized construction, maintenance, repair, and turnover coordination function, supervising a team of overseas Maintenance Coordinators and ensuring effective scheduling and management of maintenance work and vendor services.
Property ManagementReal Estate
Responsibilities
Provide day-to-day supervision, coaching, and performance oversight for a team of overseas Maintenance Coordinators
Oversee all inbound maintenance requests to ensure accurate dispatching, prioritization, and timely follow-up
Ensure in-house maintenance teams and third-party vendors are scheduled effectively across multiple properties
Ensure consistent application of procedures for determining required repairs and dispatch routing
Lead the onboarding and training of new coordinators
Act as the escalation point for complex or delayed maintenance coordination or in-house billing issues
Collaborate with Property Management, Maintenance Leadership, and Construction teams to ensure seamless operations
Track key performance indicators (KPIs) for work order resolution time, service quality, and coordinator performance
Uphold compliance with all applicable codes, safety protocols, and internal operating standards
Qualification
Required
3+ years of experience managing remote or distributed administrative teams, preferably in maintenance, facilities, or property management
5+ years of experience in a high-volume customer service or operations role
Strong background in property maintenance coordination, dispatching, or facilities administration
Excellent communication skills with the ability to lead a remote team and interact professionally with technicians, vendors, and residents
High level of proficiency with cloud-based systems and work order management tools
Demonstrated ability to manage multiple priorities, workstreams, and deadlines with precision
Proficiency in Microsoft Office 365 and familiarity with property management software
Highly organized, trustworthy, and process driven
Benefits
Medical, Vision, and Dental Coverage
401(k) Plan
Paid Time Off (PTO)
Company
Fairgrove Property Management
Fair guides every decision that we make, every resident we house and every property we manage. It's the essence of everything we do.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Marco Vartanian
CEO and Founder
Brian Payne
Chief Financial Officer
Company data provided by crunchbase