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The Bank of Missouri · 2 months ago

Customer Relationship Assistant

Perryville, MO, USA

Full-time

Onsite

Entry Level

2+ years exp

The Bank of Missouri is a community-focused bank with over 125 years of experience. The Customer Relationship Assistant (CRA) will serve as the first point of contact for customers, providing assistance with transactions, answering questions, and offering product recommendations.

Financial Services

Growth Opportunities

Responsibilities

Understand and protect all customer information. Adhere to all customer confidentiality procedures

Proactively engage customers with each interaction to build strong relationships

Accurately and efficiently process a wide variety of monetary transactions while adhering to the Bank’s procedures

Confidently know our bank products and explain the benefits to our customers

Actively listen to the customer in daily interactions and offers product recommendations when the product fills a financial need

Balance cash drawers while adhering to bank policies

Play an active role in assisting the customer with problems or questions

Build, develop and maintain partnerships with team members to enhance the customer experience

Be an active participant in your own personal and professional development

Complete required training in a timely manner

Qualification

Customer serviceCash handlingBanking experienceActive listeningTeam collaboration

Required

High school diploma or general education degree (GED); two to three years bank related experience and/or training; or equivalent combination of education and experience

Must be eager and willing to learn