ROC Ventures ยท 1 month ago
Account Manager - Ticket sales & Services - The Milwaukee Milkmen
ROC Ventures is a diverse company that operates various entertainment businesses, including sports teams and festivals. The Account Manager, Ticket Sales & Service will focus on selling tickets and providing excellent customer service, while receiving extensive training to excel in their role.
EventsFinanceFinancial ServicesReal EstateSportsVenture Capital
Responsibilities
Gain knowledge of ticketing system to answer questions and troubleshoot any customer issues
Game day responsibilities include: box office operations, answering incoming calls & emails, and/or prospecting clients at the stadium
Leverage best practices to sell tickets
Maintain accurate records of all prospecting activities and closed sales
Assist with ticket holder gift distribution
Other duties as assigned
Qualification
Required
Do you want to be a superstar in sports business?
Do you have a strong work ethic?
Do you have a desire to learn and excel?
Strong organizational skills
Strong verbal communication, networking and relationship building skills
Ability to work independently in a fast-paced, changing environment
Basic understanding of technology systems and Internet applications as well as CRM systems
Working knowledge and understanding of Microsoft Office suite
Preferred
Bachelor's degree preferred
Experience in Tickets.com, Ticketmaster Archtics, and other ticketing systems a plus, but not required
Benefits
Full health benefits