Northwest Health ยท 4 weeks ago
Provider Relations Market Director
Springdale, AR
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expNorthwest Health is focused on enhancing healthcare delivery and market growth. The Provider Relations Market Director is responsible for developing strategic relationships with providers and overseeing outreach activities to support hospital initiatives across multiple sites.
Health CareHospital
Responsibilities
Leads outreach activities to build relationships and improve satisfaction among providers, ancillary patient care sites, acute care facilities, and community partners across two or more hospitals or sites of care
Collaborates with hospital leadership to plan and execute market-level growth initiatives, leveraging data to identify opportunities and measure progress across two or more facilities
Develops and manages strategic targeting objectives and outreach activity plans for two or more hospitals/sites, including partner roster management, KPI tracking, and growth initiative planning
Conducts outreach with providers, advanced practice professionals, EMS agencies, and post-acute care facilities across the market to promote collaboration and identify opportunities for service enhancement
Ensures accurate documentation of provider interactions, feedback, and identified barriers in the Provider Relationship Management (PRM) system to support reporting and strategy development across multiple hospitals
Participates in growth meetings with hospital leadership, physician practice services, accountable care teams, and service leaders across two or more hospitals/sites of care to address provider engagement and operational needs
Provides insights to hospital and regional leadership on provider preferences, market trends, and opportunities for growth or improvement based on outreach and data analysis across the market
Collaborates with regional and market provider relations leaders to ensure alignment on strategies, share best practices, and address provider relations trends
Supports medical staff development and recruitment through outreach and onboarding activities for new providers across multiple facilities
Represents the market in regional and corporate provider relations meetings to ensure alignment, training, and professional development
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Provides leadership, mentorship and professional development opportunities for departmental staff
Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues
Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development
Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning
Monitors expenditures, ensuring cost-effective delivery of services
Evaluates and implements new technologies to enhance operational efficiency
Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies
Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards
Participates in audits, inspections and accreditation processes as applicable
Follows established quality control practices to ensure accuracy, consistency and safety
Works closely with leadership teams to coordinate and improve service delivery
Stays up-to-date with industry advancements, new technologies, and regulatory changes
May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job
Qualification
Required
Bachelor's Degree in relevant field required or
Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
3-5 years of experience in closely related field with Bachelor's degree required
Strong leadership, organizational, and communication skills
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement
Communicate effectively with leadership, team members, and stakeholders
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines
Problem-solving and critical thinking skills
In depth knowledge of industry best practices and regulatory compliance (if applicable)
Strong organizational and time management skills
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools
Preferred
Master's Degree preferred
3-5 years of previous leadership experience preferred
RN - Registered Nurse - State Licensure and/or Compact State Licensure preferred or
EMT - Emergency Medical Tech preferred or
LP - Licensed Paramedic preferred or
PTA - Physical Therapist Assistant preferred
Company
Northwest Health
Northwest Health, the largest health system in Northwest Arkansas, has 487 beds, a combined medical staff of more than 500 physicians and more than 2,000 employees working together to provide quality healthcare for the region.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher B.
Chief Executive Officer
Denten Park
Market CEO
Company data provided by crunchbase