Sana Agent Senior Engagement Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Workday · 3 days ago

Sana Agent Senior Engagement Manager

positionKings County, NY
timeFull-time
remoteHybrid
senioritySenior Level
money$138K/yr - $207K/yr
date5+ years exp

Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents. The Engagement Manager will lead customer engagements, act as an AI and Sana technology expert, and be responsible for ensuring customers realize value after go-live.

Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareHuman ResourcesSaaSSoftware
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

End-to-end responsibility for several Sana customers, starting with product deployment and throughout the lifecycle of the partnership: You ensure that Workday’s enterprise customers get the most value out of the Sana products
Ensure retention and identify upsell opportunities
Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments
Act as the AI specialist: You are guiding and enabling your customers to go through a GenAI transformation with Sana’s product. This includes activities such as
Working closely with your customers’ C-level Executives on their AI strategy & transformation
Implementing change management best practices
Educating end users on GenAI and Sana’s tool
Identifying, prioritizing and deploying AI use cases
Understanding your customers’ business model and how to deliver value with a horizontal AI platform
Understanding each team’s pain points and user problems, and how to solve them with Sana’s GenAI platform
Project lead one or more Sana product implementations concurrently, including Partner-led deployments
Ensure the project is successfully delivered within the budget and time outlined in the SOW
Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
Provide guidance and mentoring to Professional Services resources working on your implementations
Ensure projects are properly planned and staffed
Identify/resolve all issues that could impact project scope and/or timeframes
Present at Executive Steering Committee meetings and lead QBRs

Qualification

AI expertiseEnterprise application implementationChange managementClient managementProject managementVision sellingFast learnerCollaborationProblem solving

Required

5+ years of experience in leading Medium and/or Large Enterprise implementations or transformation initiatives
3+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up
Proven record of solving open-ended, unstructured problems where there was no prior blueprint
Demonstrated ability to move from strategy to execution, e.g. taking a new deployment methodology recommendation and putting it into practice for the first time
A strong desire to build hands-on capability fast, including configuring applications to meet customer requirements
Structured problem solving: Breaks ambiguous goals into solvable parts and drives execution
Fast to learn: Rapidly absorbs new domains (sales, marketing, product) and applies insights effectively
Vision selling: Persuasive communicator who can sell prospects and partners on the company's mission and potential
Collaboration: Works closely with product, marketing, and leadership to translate hypotheses into experiments
Client facing: Can manage complex client situations, command rooms of large amount of people, and has executive presence

Benefits

Workday Bonus Plan
Annual refresh stock grants

Company

Workday

twittertwittertwitter
Glassdoor4.2
company-logo
Workday provides SaaS-based enterprise solutions for a company's human resources and financial management activities.
dateFounded in 2005
location
Pleasanton, California, USA
people-size10001+ employees
web-link
http://www.workday.com

H1B Sponsorship

Workday has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (331)
2024 (388)
2023 (262)
2022 (503)
2021 (290)
2020 (229)

Funding

Current Stage
Public Company
Total Funding
$2.23B
Key Investors
Elliott Management Corp.New Enterprise AssociatesGreylock
2025-09-16Post Ipo Equity· $2B
2012-10-12IPO
2011-10-24Series F· $85M

Leadership Team

leader-logo
Aneel Bhusri
CEO and Co-Founder
linkedin
leader-logo
Peter Bailis
Chief Technology Officer
linkedin

Recent News

PR Newswire
Paradox Conversational Applicant Tracking System (ATS) Now Available Through Workday, Helping Organizations Hire Frontline Workers Faster
2026-01-09
PR Newswire
Workday Accelerates Retail and Hospitality Momentum with New Customer Wins and AI Innovations for the Frontline
2026-01-09
EIN Presswire
GT Clocks Joins the Workday Partner Program
2026-01-07
Company data provided by crunchbase