Sr. VoIP Communications Engineer jobs in United States
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Bowhead Technology · 1 month ago

Sr. VoIP Communications Engineer

positionSan Diego, CA
timeFull-time
remoteOnsite
senioritySenior Level
money$120K/yr - $150K/yr
date7+ years exp

Bowhead is seeking a Sr. VoIP Communications Engineer to assist in designing, deploying, and securing advanced unified communications solutions for military medical treatment facilities. The role involves managing VoIP systems, ensuring compliance and security, and providing support for various communication technologies.

Child CareDigital EntertainmentHardwareSoftware
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Growth OpportunitiesbadNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Design and deploy ZuluCall/Comms UCaaS environments across cloud, IL5-ready datacenters, and on-premises microservice clusters
Configure SIP trunks, SBCs, dial plans, IVRs, queues, call recording, voicemail services, and conferencing features
Provision and manage SIP endpoints, including Cisco SIP phones, Poly/Polycom, and Yealink
Implement call flows, auto-attendants, queueing, callback, and ACD routing logic
Configure RedSky/Intrado E911, PIDF-LO, LLDP-MED, and nomadic user location services
Validate routing paths and ensure compliance with RAY BAUM’S Act and Kari’s Law
Implement secure signaling/media (TLS/SRTP), SIP authentication, and secure provisioning
Support SCAP/DISA STIG checks for VoIP-related workloads and UC infrastructure
Coordinate with cybersecurity teams on RMF and ATO technical requirements for voice systems
Work with site network teams to establish VLANs, DHCP, DNS, QoS, PoE, and firewall rules
Assist with WAN redundancy, LTE/Starlink failover, and SD-WAN integrations
Diagnose SIP/RTP quality issues: jitter, latency, MOS, packet loss, codec negotiation
Lead advanced troubleshooting of SIP signaling, RTP media path, SBC policies, and endpoint registration
Provide Tier III support for VoIP, analog gateways, ATAs, SBCs, and softphone applications
Collaborate with government technical teams during pilots, testing cycles, and operational validation

Qualification

VoIP/SIP systemsSIP signalingE911 servicesVoIP securityFreeSWITCHUCaaS platformsSBCsLinux experienceCustomer communicationTechnical discussionsProblem-solving skillsIndependent workVerbal communicationWritten communication

Required

7+ years designing, deploying, and supporting VoIP/SIP systems
Strong command of SIP, RTP, SDP, TLS/SRTP and debugging tools (sngrep, Homer, Wireshark)
Deep hands-on experience with FreeSWITCH, Kamailio, or OpenSIPS
Experience with UCaaS or carrier-grade SIP platforms (NetSapiens preferred)
Experience with SBCs such as Ribbon, AudioCodes, TelcoBridges, Oracle, or Sangoma
Strong understanding of E911, ELIN/ERL, RedSky/Intrado, and location services
Proficiency designing dial plans, IVR flows, queue logic, and call routing policies
Strong documentation and customer-facing communication skills
Must be able to obtain a security clearance at the Public Trust level
US Citizenship is a requirement

Preferred

Experience working with ShoreTel, Cisco CUCM, or similar enterprise telephony platforms
Experience in DoD/DHA environments
Understanding of DISA STIGs, SCAP, RMF, or FedRAMP
Linux experience (Ubuntu, Debian, RHEL)
Familiarity with microservice deployments (Docker/Podman/Kubernetes)

Company

Bowhead Technology

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Bowhead Technology aims to add value to children wellness through the use of smart technologies and compelling content.
dateFounded in 2015
location
Santa Clara, California, USA
people-size11-50 employees
web-link
http://www.mygululu.com

Funding

Current Stage
Early Stage
Total Funding
$2.21M
2016-05-25Product Crowdfunding· $0.21M
2015-07-01Seed· $2M
Company data provided by crunchbase