Salesforce · 1 month ago
Specialist Solution Engineer (Emerging Business Unit)
California - Irvine
Full-time
Hybrid
Mid Level
$121K/yr - $162K/yr
4+ years expSalesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. The Specialist Solution Engineer role focuses on supporting the Agentforce IT Service Solutions, helping customers automate IT tasks and driving sales through innovative strategies. This position requires collaboration with clients and internal teams to deliver seamless technology solutions.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Support deal cycles specifically tied to Agentforce IT Service Solutions, including:
Performing Discovery Calls
Performing Product Demonstrations
Supporting technical architecture meetings
Create and develop assets and programming to scale the Agentforce IT Service teams and solutions. This can include:
Industry point-of-views
Demo components and recordings
Technical point-of-view documents
Discovery guides
Workshop programming
Attend events to evangelize solutions (Salesforce World Tours, industry events, Dreamforce)
Internally evangelize the solutions across our Core and Service Cloud Account Executives (AEs) and Solution Engineers (SEs)
Stay up to date on product innovation to be able to speak to and demonstrate key features and benefits
Qualification
Required
Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience
Minimum of 4 years of professional experience in a Solution Engineering space or relevant adjacent roles
Deep experience and understanding of the Salesforce Platform is required
Solid oral, written, presentation, collaboration, and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied environments
Strong presentation skills, both virtually and in person
Value proposition-minded with strong business acumen
Preferred
Hands-on experience working with any leading IT Service Management platforms (including ServiceNow, BMC Helix, Ivanti Neurons, Jira Service Management, or Cherwell, is highly preferred)
Familiarity with Slack, Salesforce Service Cloud, Data Cloud, or Flow
Salesforce Admin 201 certification or similar technical certification preferred
Previous experience as a solution/sales engineer for a CRM company or similar technology
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase