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FIGS · 20 hours ago

Embroidery Machine Operator (Suture Specialist)

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

FIGS is a direct-to-consumer healthcare apparel and lifestyle brand seeking a skilled Part-Time Suture Specialist (Embroidery Machine Operator) to manage embroidery operations at their Century City Community Hub. The role involves handling embroidery orders, maintaining machines, ensuring quality, and training team members while collaborating with store leadership and HQ teams.

ApparelConsumer GoodsFashionHealth CareRetail

Responsibilities

Read, interpret, and complete embroidery orders accurately

Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging)

Track and communicate order status with the retail team

Inspect merchandise against order specs; perform adjustments or repairs as needed

Steam and prepare garments for customers

Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time

Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers

Train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service, fostering a culture of skill development and accountability

Ensure compliance with all safety protocols related to machine operation and embroidery production

Partner with store leadership and HQ teams (VM, product, supply chain) to share embroidery trends, machine performance, and customer feedback

Perform minor machine repairs, cleaning, and oiling to ensure optimal operation

Coordinate preventative maintenance and third-party servicing as needed

Keep the work area clean and organized

Manage embroidery supplies, storage, and assist with inventory checks

Assist store leadership with non-embroidery tasks, including sales, and operations

Qualification

Embroidery machine operationEmbroidery software proficiencyOrganizational skillsTroubleshooting skillsPreventative maintenanceBilingual skillsMeet deadlinesPositive attitudeProven work ethicDetail oriented

Required

Flexible schedule, with availability to work weekends

Strong organizational and time management skills; ability to manage multiple embroidery orders simultaneously

Experience operating and troubleshooting embroidery machines (Barudan experience a plus)

Experience with single-head embroidery machines

Technical proficiency in embroidery software (Wilcom, Pulse, or equivalent)

Proficiency with computer software for editing designs

Familiarity with preventative maintenance programs and ability to coordinate third-party servicing

Strong problem-solving skills; able to troubleshoot both machine and workflow issues under tight deadlines

All employees are expected to be available to work 'Black Friday' (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

Positive attitude

Proven work ethic and integrity

Ability to respond to short term deadlines

Detail and quality oriented

Desire to excel and grow with FIGS

100% awesome, like our scrubs

Preferred

Bilingual skills are beneficial but not required

Benefits

Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program.

Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan

Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass.

100% FIGS-sponsored life insurance and disability insurance

Amazing 401(k) program, with a company match up to the first 6% of your contribution

Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers

Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide

Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…