Trustwave, A LevelBlue Company · 1 month ago
Sr. Vice President, Global Managed Security Services
United States
Full-time
Remote
Director/Executive
10+ years expTrustwave, a LevelBlue Company, is a leading managed security services provider focused on reducing risk and enhancing resilience for organizations. The Senior Vice President, Global Managed Security Services will lead the strategic direction and operational excellence of global security delivery teams, ensuring high-quality service delivery and profitability of the MSS division.
Cloud SecurityCyber SecurityIT ManagementNetwork SecurityRisk Management
Responsibilities
Work with Product Management to develop and execute the strategic roadmap for the global security operations function, aligning it with overall business objectives and market demands. Drive organic growth initiatives and successfully integrate security operations from acquired companies, ensuring service continuity and efficiency gains
Oversee 24/7/365 operations across all global teams, ensuring consistent adherence to service level agreements (SLAs), standard operating procedures (SOPs), and quality standards for thousands of customers. Implement and refine operational processes to enhance productivity, reduce costs, and improve overall service quality
Lead, mentor, and expand a high-performing, geographically dispersed team of hundreds of security professionals, including SOC managers, security analysts, engineers, incident responders, threat hunters. Foster a high-performance culture of continuous learning, accountability, and professional development
Ensure processes and teams are prepared to monitor and respond to escalations for major security incidents, ensuring the organization is coordinating effective and timely responses to minimize client impact and restore normal operations swiftly
Ensure the organization has the correct processes and measurements in place to ensure high levels of satisfaction and proactive communication. Ensure the organization partners with sales and marketing teams supporting business development, review nonstandard deals via a deal desk process, support the integration of new service offerings, and ensure sustained client retention and growth
Evaluate and optimize the tooling used within service delivery for both clients and LevelBlue team members. Identify and document requirements, engaging with cross-functional teams such as Product Management, Engineering, and IT to ensure both current and future needs are met. Consider overall functionality, contractual obligations, and the need to optimize costs across all decisions
Own the P&L for managed security operations, including budget forecasting, resource allocation, and cost management. Optimize the staffing model and technology investments including Artificial Intelligence Initiatives to drive efficiency and grow profitability
Ensure all operations comply with relevant international laws, regulations (e.g., GDPR, HIPAA, SOC2, FedRAMP), and industry standards. Support the execution of regular risk assessments and audits to identify vulnerabilities and implement robust mitigation strategies
Qualification
Required
10+ years of experience in a senior leadership role within security operations or managed security services (MSSP), with at least 5 years managing large, global, multi-site teams
Exceptional strategic planning, crisis management, cross-cultural communication, and leadership skills
Experience driving offshoring initiatives and managing global teams in Europe and Asia
Ability to make sound decisions under pressure and influence change across the organization
Proven experience in integrating operations from mergers and acquisitions, including process alignment, system migration, resourcing optimization, and cultural integration
Deep understanding of cybersecurity principles, threat landscapes, and technologies, including SIEM, EDR/XDR, threat intelligence platforms, and cloud security solutions
A Bachelor's degree in a relevant field (Computer Science, Cybersecurity, Business Management)
Ability to travel domestically and internationally as required to global delivery centers and client sites
A high school diploma or equivalent is required
Preferred
A master's degree or industry certifications such as CISSP, CISM, or CPP are highly desirable
Company
Trustwave, A LevelBlue Company
Trustwave, a LevelBlue Company, is a globally recognized cybersecurity leader that reduces cyber risk and fortifies organizations against disruptive and damaging cyber threats.
501-1000 employees
H1B Sponsorship
Trustwave, A LevelBlue Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$10MKey Investors
FTV Capital
2025-07-01Acquired
2004-05-19Series A· $10M
Leadership Team
Eric Harmon
Chief Executive Officer
J. Lawrence Podmolik
CTO
Recent News
2025-11-20
2025-11-06
Company data provided by crunchbase