Pyrotek · 1 month ago
Sales Engineer - USA Graphite
2040 Cory Dr, Sanborn, NY 14132, USA
Full-time
Onsite
Mid Level
$98K/yr - $115K/yr
3+ years expPyrotek is a global leader in high temperature materials, impacting industries worldwide. The Sales Engineer will manage and grow sales of technical products and solutions, while building long-term relationships with customers in the Graphite sector.
ConsultingService Industry
Responsibilities
Managing and increasing Pyrotek’s sales of technical products and solutions to core customers and working closely with the technical sales team to develop and sustain long-term mutually beneficial relationships with Pyrotek’s Graphite customer base
Ability to travel domestically and internationally, by land and air, up to 50%
Creating a mutually beneficial working relationship with customers that continuously meets/exceeds expectations
Proactively identifying decision makers for initiating the sales process
Effectively negotiating pricing, minimum order quantities, and supply agreements with customers, and communicating changes internally for customer demands
Promptly providing technical support and resolutions to customers; and collaborating internally as needed
Soliciting sales of new or additional products, preparing pricing, and presenting quotations
Continuously maintaining awareness of competitors’ activities and employing counter measures to beat or contain competitor efforts
Prospecting new customers, preparing pricing, and presenting quotations
Correctly developing and preparing customer purchase agreements and submitting to Supply Chain personnel for final review prior to customer signing
Assisting as needed to resolve customer accounts receivable issues
Presenting internal and customer technical presentations, as requested
Meeting/exceeding sales and gross profit targets
Actively strategizing with management on sales tactics
Regularly visiting customers at their facilities with the purpose of building customer rapport, performing training, and/or selling products and services
Gathering data, drafting and pricing quotes, and preparing reports and/or presentations
Setting final new prices, margins, and quotations within company pricing guidelines for new products or services
Appropriately fielding customer calls, handling orders, and responding to customer inquiries in a timely and efficient manner
Partnering with customer service, operations, and supply chain to ensure order fulfilment expectations are met
Fielding and resolving customer complaints concerning billing or products and documenting accordingly and timely by utilizing the CRM to initiate RMA’s/customer credits for approval
Researching and addressing all customer problems and requests, including defining best products as a solution
Establishing positive and collaborative working relationships with internal sales engineers, manufacturing operations, applicable vendors, and suppliers
Utilize Contact Management database (CRM System) to complete trip reporting and internal sales relationship communications in a timely manner
Qualification
Required
Bachelor's degree in business, engineering, chemistry, or related discipline
Three (3) years of technical sales and/or customer-facing roles, preferably within Graphite and/or high-performance ceramic manufacturing
Ability to travel domestically and internationally, by land and air, up to 50%
Must possess and maintain a valid U.S. driver's license and passport
Ability to maintain compliance with Pyrotek's Vehicle Reimbursement Program
Must be able to sit for long periods-of-time, bend, and reach, use stairs, lift up to 25 pounds occasionally
Communicate effectively in English by telephone, in person and in writing
Effectively use a personal computer, office equipment and telephone
Benefits
Relocation benefits may be available, if deemed applicable based on candidate location.
Our salary ranges are determined by role, level and location. Within the range, individual pay is determined by work location and additional factors, including but not limited to job-related skills, experience, and relevant education and/or training.
Please note that the compensation details listed in this posted role reflect the base salary only and do not include bonus or benefits.
Company
Pyrotek
Pyrotek engages in integrated systems design and consulting services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kathy Moore ACC CPC ELI-MP
Human Resources Business Partner
Stormy Jones, SHRM-CP, PRC
HR Business Partner - Recruitment
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