Porter Logistics · 1 month ago
Customer Success Representative
Pooler, GA
Full-time
Onsite
New Grad, Entry LevelPorter Logistics is a fast-growing third-party logistics provider redefining modern warehousing and fulfillment. The Customer Success Representative will serve as a key liaison between clients and the warehouse team, ensuring accurate order execution and high client satisfaction.
Delivery ServiceLogisticsWarehousing
Responsibilities
Serve as the primary point of contact for assigned clients
Process daily client orders and accurately input order data into the WMS
Communicate order details, changes, and priorities to the warehouse team
Identify and help resolve order, inventory, and fulfillment issues
Generate pick lists, order packets, and outbound shipping documentation
Close out completed orders in the WMS and bill shipments to the appropriate clients
Greet drivers upon arrival, verify shipping paperwork for accuracy, and liase with the warehouse to direct drivers to appropriate load/unload locations
Qualification
Required
Strong verbal and written communication skills
Ability to multitask and prioritize in a fast-paced, operations-driven environment
Exceptional attention to detail and organizational skills
Previous experience in a customer service or operations support role
Proficiency with Microsoft Office (Excel, Outlook, Word)
Team-oriented mindset with a strong sense of ownership and accountability
Preferred
Experience working in a WMS system is highly preferred
Prior experience in logistics, warehousing, or supply chain is strongly preferred
Company
Porter Logistics
Porter Logistics is a third-party logistics and warehousing services provider company.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Crump
CEO
John Foshee
Chief Revenue Officer / Co-Founder
Recent News
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