Customer Success Representative jobs in United States
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bidadoo · 4 hours ago

Customer Success Representative

positionKent, WA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$18/hr - $22/hr
date2+ years exp

Bidadoo is the largest business and industrial online auction company on the world’s largest marketplace. The Customer Success Representative will serve as a primary liaison between sales and operations, managing customer onboarding, contracts, and ensuring successful project execution.

AuctionsBusiness DevelopmentDietary SupplementsMarketplaceSupply Chain Management

Responsibilities

Customer / Seller Advocate in the Auction Service Center in support of Customer Success
Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all Customer Services and Seller Success
Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
Manage onboarding of customers and setting-up projects and customers for success – this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc
Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
Assist with sales analysis/reports
Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
Assist with appraisal and valuation process: pictures, specifications, data entry, etc
Ability to learn and have intricate knowledge of the company’s service offerings, processes, people, and technologies
Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
Other duties as assigned in response to the sales team and to create repeat business

Qualification

B2B customer serviceContract reviewSalesforceMicrosoft Office SuiteGSuiteSales supportSolution-based attitudeCollaborative attitude

Required

2+ years of experience in a B2B customer service role
1+ years of experience reviewing customer contracts
Intermediate experience with Microsoft Office Suite and GSuite
Sales support experience
Collaborative, solution-based attitude

Preferred

CRM experience- Salesforce preferred

Company

bidadoo

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Bidadoo is a developer and provider of an online marketplace of heavy equipment and trucks.
dateFounded in 2003
location
Kent, Kent, GBR
people-size51-200 employees
web-link
https://www.bidadoo.com/

Funding

Current Stage
Growth Stage

Leadership Team

H
Howard Hawk
President
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Recent News

PR Newswire
bidadoo Achieves Record Q3, Strengthening Position as Leading Online Auction Platform
2025-11-24
Built In
Bidadoo Partners with SOARR to Streamline Truck Sales and Valuations
2025-11-01
PR Newswire
bidadoo and SOARR Partner to Deliver Industry-First Auction Consulting and Seamless Inventory Solutions for Commercial Truck Dealers
2025-10-31
Company data provided by crunchbase