Bank of America · 1 day ago
Consumer Banking Market Leader
Mequon, WI
Full-time
Onsite
Senior Level
5+ years expBank of America is committed to helping make financial lives better through the power of every connection. The Consumer Banking Market Leader role is responsible for managing a team of Financial Center Managers and Relationship Managers, focusing on driving client experience and operational excellence while fostering strategic partnerships across the organization.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Champions organizational vision and values executing consistently to drive business results
Communicates and influences and leads through change
Manages time and priorities to create biggest impact and reduce variability
Manages risk and mitigates escalations and identifies resolutions
Manages strategic partnerships across the organization
Drives the client experience
Demonstrates professionalism, confidence, and respect in interactions with internal and external stakeholders to ultimately gain credibility and trust
In expansion markets, acquires, deepens, and maintains profitable client relationships through sales, prospecting and enhancing existing relationships
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work
Qualification
Required
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships with key partners/clients across and outside of organizations
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Has 5+ years' of demonstrated experience with sales/bank operations and building, leading, managing and coaching a team. In lieu of this requirement, has successfully completed the Bank of America Academy-led Market Leadership Development Program
Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
Communicates effectively and confidently, and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Applies strong critical thinking and problem-solving skills to meet clients' needs as well as escalate as needed with sense of urgency
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Can attract, recruit and retain an effective sales and operations team
Efficiently manages your time and capacity
Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
Can interpret performance results, find opportunities to drive success and hold others accountable to results
Can be flexible to work weekends and/or extended hours as needed
Travel required: Will vary depending on geography
Is proficient in computer skills and professional programs (example: Microsoft Office)
Has the ability to pass compliance requirements
Preferred
Experience in financial services and knowledge of financial services industry, products and solutions
Experience in mortgage, retail or hospitality
Experience working in an environment with individual and team goals where goals were routinely met or exceeded
Undergraduate college degree
Prior management experience
Bilingual skills
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
Recent News
2026-01-05
Company data provided by crunchbase