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Elation Health · 1 day ago

Business Development Representative

United States

Full-time

Remote

Entry Level

$60K/yr - $80K/yr

1+ years exp

Elation Health is focused on enhancing physician and patient quality of life through their SaaS cloud-based clinical platform. The Business Development Representative will engage with prospective customers, qualify their needs, and schedule discovery meetings for the sales team while optimizing the lead conversion process.

Electronic Health Record (EHR)Health CareMedicalPrimary and Urgent Care

Responsibilities

Respond to inbound leads with speed and professionalism, following defined SLAs and sequences to maximize connection and conversion to scheduled demos. Leverage Gong Engage and other tooling to ensure timely follow‑up and process compliance

Qualify inbound interest across key criteria (practice type/size, goals, timeline, tech stack) and articulate how Elation’s clinical-first platform supports physician-led primary care

Schedule discovery and product demos for Account Executives; own handoffs, calendar logistics, confirmations, and pre‑meeting context to drive high show rates and strong outcomes. Measured by meetings set, lead‑to‑demo conversion, and demo show rate

Maintain meticulous Salesforce hygiene: enrich and log all activities, dispositions, next steps, and account/contact data to ensure visibility and accurate forecasting

Partner closely with AEs on demo quality feedback, and communicate lead quality and thematic feedback to Marketing to improve campaigns and audience targeting

Represent Elation with compassion for clinicians’ time; deliver a white-glove experience that reflects our commitment to primary care excellence

Partner with the team to staff the specific hours needed to provide coverage to support speed to follow up and conversion

Qualification

Salesforce CRMGong EngageInside sales experienceCommunication skillsCuriosity about healthcareProcess disciplineEmpathyAttention to detail

Required

1+ year of experience in an SDR, BDR, inside sales, or customer-facing role; inbound experience preferred

Excellent written and verbal communication; confident, concise, and empathetic with physicians/clinicians and practice leaders

Process discipline with a bias for action: you move fast, follow through, and manage details across many leads without dropping balls

Comfort with sales tools and systems (e.g., Salesforce CRM, Gong Engage, Outreach) and willingness to learn quickly

Curiosity about healthcare and primary care operations; passion for technology that makes clinicians' work easier and patient care better

Preferred

Experience working with physician offices or ambulatory care settings, or familiarity with EHRs, health tech, or medical practice workflows are a plus

Track record of meeting or exceeding demo/meeting quotas in a high-velocity environment