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AAPC · 3 weeks ago

Growth Account Manager – Healthcare Business

Salt Lake City, UT

Full-time

Hybrid

Mid, Senior Level

5+ years exp

AAPC is the nation’s largest and fastest-growing training, certification, and solutions association in healthcare. They are seeking a Growth Account Manager to maintain and expand relationships with healthcare accounts, generate growth, and exceed revenue targets while ensuring exceptional customer satisfaction.

EducationEmploymentHealth CareHospitalMedicalMedical Device

Growth Opportunities

Responsibilities

Develop and execute dynamic account plans to exceed sales targets. Regularly update leadership on key metrics and account health

Maintain consistent, meaningful client contact through quarterly communications and business reviews

Proactively manage renewals by contacting clients 60 days before contract expiration and tracking statuses in the CRM

Ensure no deal remains stagnant for more than 14 days by scheduling and logging next steps in the CRM

Drive a 10% yearly increase in client engagement and product adoption. Monitor progress with CRM and PowerBI reports

Discover at least two new business opportunities per month within managed accounts

Achieve a Net Retention Rate (NRR) of at least 105% through new product sales and account expansions

Maintain 100% accuracy in CRM entries for client interactions, transactions, and forecasting

Negotiate and close contracts to maximize profits, using AAPC pricing models and tracking tools

Stay informed on industry trends, market conditions, and competitive activities, using analytics tools to guide strategic decisions

Qualification

B2B sales experienceHealthcare sales experienceCRM software proficiencyData handlingPresentation skillsCommunication skillsProblem-solvingAdaptability