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Alaffia Health · 1 month ago

Revenue Strategy & Operations Manager

New York, NY

Full-time

Onsite

Mid, Senior Level

$140K/yr - $180K/yr

3+ years exp

Alaffia Health is a high-growth, venture-backed startup focused on reducing healthcare costs through advanced AI solutions. The Revenue Strategy and Operations Manager will design and execute growth strategies, working cross-functionally with product and finance teams to operationalize and track performance.

Artificial Intelligence (AI)Health CareMachine Learning

Responsibilities

Develop the strategic roadmap for B2B growth: defining target customer profiles, sales motions, and channel priorities in partnership with leadership synthesizing performance insights into clear strategic recommendations and ensuring dependencies are addressed to enable Alaffia to win

Lead the design and execution of metrics and KPIs including covering pipeline health, conversion metrics, retention, expansion, and efficiency (CAC and payback) on a segment, rep, and customer basis

Run weekly pipeline, reporting and forecasting meetings to measure progress vs goals

Partner with Finance to lead annual and quarterly planning for setting forecasts, headcount plans, commission structures, quotas, territories

Perform day-to-day maintenance and administration of HubSpot, including maintaining custom objects, automations, user profiles, and other key functionality

Build and maintain dashboards in Salesforce and work with key stakeholders to understand data needs

Partner with Data & Finance teams to maintain important systems across our tech stack and ensure data integrity across multiple platform integrations (HubSpot, SalesNavigator, ZoomInfo, Gong, etc.)

Support our growing Sales team by answering help requests and identify areas for improvement that benefit the Sales team and Alaffia as a whole

Qualification

B2B growth strategyRevenue OperationsGTM planningSaaS business metricsHubSpot expertiseSalesforce dashboardsFinancial modelingAnalytical abilitiesExecutive communicationStrategic planningMicrosoft SuiteGoogle SuiteCross-functional collaboration

Required

3-5+ years of total experience with

1-3+ years in Business Operations Revenue Operations, Sales Operations, or GTM Strategy roles at a high growth B2B company

1-3+ years in management consulting, investment banking, investing or another 'high speed' environment where you developed strong business acumen, analytical abilities, high quality execution, and executive communication skills

Startup mindset on ownership and work product that strikes an effective balance between quality and sense of urgency

Proven success in GTM planning, analytics, or comp design at a B2B SaaS and/or Services company

Deep understanding of SaaS and Services business metrics, subscription / usage-based models, and the customer lifecycle (acquisition, expansion, and retention)

Ability to manage complex cross-functional programs with multiple stakeholders and deadlines

Experience in strategic planning processes (OKRs) and running weekly/monthly business reviews with teams / leadership

Expert command of Google and Microsoft Suite (Sheets/Excel and Slides/PowerPoint) with deep financial / operational modelling experience in Sheets / Excel

HubSpot expertise - able to effectively manage a complex deployment with various customizations, integrations, and automations

Experience working closely with Sales teams, including training new hires and effectively speaking to key processes and data