Lumen Technologies · 3 hours ago
Lead Software Developer - Services Ecosystem
United States
Full-time
Remote
Lead/Staff
$104K/yr - $138K/yr
8+ years expLumen Technologies is a company that connects people, data, and applications to ignite business growth. The Lead Software Developer will understand the software development lifecycle and automate software deployment and application lifecycle management while collaborating with stakeholders to optimize processes and enhance user experiences.
Big DataInformation ServicesInfrastructureOptical CommunicationSecurityTelecommunicationsVoIPWireless
No H1B
U.S. Citizen Only
Responsibilities
Provide Tier 2/3 support for issues across portal services by troubleshooting and resolving technical issues in test and production environments
Lead root cause analysis and post-mortem processes to ensure continuous improvement
Monitor system performance and proactively identify bottlenecks or degradation
Implement tuning strategies across application layers, databases, and infrastructure
Drive initiatives to improve latency, throughput, and resource utilization
Design and maintain dashboards, alerts, and metrics using tools like CloudWatch, Grafana, or similar
Ensure comprehensive coverage of system health indicators and business KPIs
Develop and maintain automation scripts and tools for deployment, scaling, and recovery
Use Terraform, or similar IaC tools to manage AWS resources
Automate routine operational tasks to improve efficiency and reduce human error
Participate in reliability reviews
Advocate for resilient architecture and fault-tolerant design patterns
Work closely with software engineers, DevOps, and product teams to align reliability goals
Document processes, runbooks, and best practices for knowledge sharing
Provide mentorship and guidance on reliability and operational excellence
Create and maintain detailed technical documentation for software solutions
Stay up to date on the latest software engineering trends and technologies
Qualification
Required
US Citizen on US Soil
8+ years professional experience with a Bachelor's Degree or equivalent education and experience
6+ years professional experience with a Master's Degree or equivalent education and experience
5 years overall professional software development experience
Experience in API development using Java Microservices and Spring Boot framework
Experience in developing REST APIs using microservice architecture
Experience in using RDBMS like Oracle, MySQL, SQL, and NOSQL
Experience in implementing CI/CD, preferably using GitHub/Jenkins
Experience in deploying apps to Kubernetes/Docker
Preferred
Experience in developing apps that operate using Confluent Kafka
Knowledge of GraphQL
Development experience in Python
Experience with Agile/SCRUM Methodologies and development practices
Certifications in AWS or related technologies is a plus
Benefits
Health
Life
Voluntary Lifestyle benefits
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.44B2025-09-04Post Ipo Debt· $425M
2025-08-04Post Ipo Debt· $2B
2023-05-22Post Ipo Equity
Leadership Team
Kate Johnson
CEO & President
Dave Ward
EVP, CTO
Recent News
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2025-12-31
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2025-12-17
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