FDE LLC, d/b/a Ashley Northeast · 1 month ago
Home Furnishings Sales Advisor
Factory Direct Enterprises LLC, a leading licensee of Ashley, is seeking a Home Furnishings Sales Advisor to provide a unique and personalized guest experience. The role involves guiding customers through their home furnishing journey, leveraging product knowledge and customer service skills to drive sales and ensure satisfaction.
Retail
Responsibilities
Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach
Welcome and engage with every guest professionally and attentively
Deliver compelling product presentations and offer complete solutions including protection plans and financing
Build and maintain customer relationships through proactive communication during and after the sales process
Accurately complete post-sale documentation and ensure order details meet customer expectations
Provide all necessary paperwork to the Customer Service Department
Enter accurate customer information into the UPs system, including contact details for future follow-up
Record advertising efforts and maintain a lead database using customer information forms
Support store appearance through regular floor recovery and adherence to safety and cleanliness standards
Ensure every customer has a professional and welcoming in-store experience
Use company-provided tools and training to enhance sales performance
Stay informed about product updates and company initiatives
Participate in sales meetings, training sessions, and one-on-one coaching
Assist with cashiering or merchandise tasks as needed
Participate in inventory and other operational processes
Travel to other store locations for training or meetings as required
Qualification
Required
Highly motivated with a positive attitude and strong interpersonal skills
Comfortable in a performance-driven, customer-focused retail environment
Strong attention to detail and commitment to delivering exceptional service
Preferred
Previous sales experience is helpful but not required
Benefits
401(k) retirement plan with company match
Paid time off, holiday pay, and your birthday off
Medical, dental, and vision insurance starting as low as $25 per week
Employee discounts on furniture and accessories
Referral bonuses up to $1,000 for recommending successful candidates
Hope to Dream: A portion of mattress sales funds beds for children in need
Give a Day: Paid volunteer day annually with an approved non-profit organization
Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress
Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness
Team Member Relief Fund: Financial assistance during unexpected life events
SmartDollar: A free financial wellness platform to help manage budgets and plan for the future
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Company
FDE LLC, d/b/a Ashley Northeast
At Factory Direct Enterprises, LLC d/b/a Ashley Northeast, we are committed to Amazing our team members, guests, and the communities we serve through every personal interaction and by doing so we honor God.