84 Lumber · 1 month ago
Customer Service Represenative
Northwood, OH
Full-time
Onsite
New Grad, Entry Level84 Lumber is the nation’s largest privately held supplier of building materials and services for construction. The Customer Service Manager will assist salespeople in managing customer accounts, address inquiries, resolve complaints, and process materials.
ManufacturingRetail
Responsibilities
Customer Service
Strong Communication Skills
Detail Oriented
Sourcing Material
Accounts Receivable
Interface with customers, providing updates on delivery and schedules
Facilitate the resolution of problems and issues between customers and production
Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries
Direct order entry/processing, ensuring orders get put to the floor in a correct and efficient manner
Provide support to sales and customers with pricing information and other inquiries
Other duties assigned by management
Qualification
Required
Customer Service
Strong Communication Skills
Detail Oriented
Sourcing Material
Accounts Receivable
Interface with customers, providing updates on delivery and schedules
Facilitate the resolution of problems and issues between customers and production
Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries
Direct order entry/processing, ensuring orders get put to the floor in a correct and efficient manner
Provide support to sales and customers with pricing information and other inquiries
Other duties assigned by management
Benefits
Monthly performance incentives (both store and personal-level bonus potential)
Paid Time Off (PTO), sick and personal days
Medical, dental and vision insurance
Holiday pay
Flexible Spending Accounts (FSA) for medical and dependent care
Annual profit sharing and 401(k) with employer match (based on company profits)
Discounts on building materials and other retail partnerships
Company
84 Lumber
84 Lumber Company is one of the largest privately held building materials and services suppliers in the nation.
Founded in 1956
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-04Debt Financing
Leadership Team
Joe Hardy
Founder
P
Paul Yater
Chief Information Officer & Head of Human Resources
Recent News
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