Bally’s Corporation · 1 day ago
Marketing Supervisor
Baton Rouge, LA
Full-time
Onsite
Mid Level
$51K/yr - $51K/yrBally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. The Marketing Supervisor is responsible for implementing and scheduling all marketing events, providing outstanding guest service, and overseeing the Players Club Representatives to ensure service standards are met.
CasinoGamblingHospitalityOnline GamesResorts
Responsibilities
Build guest and team member positive relations
Participates and conducts departmental meetings
Oversees the effective and efficient schedules while meeting staffing objectives and achieving guest satisfaction
Demonstrates superior customer services in accordance with company and departmental standards
Assists in the development of operational goals
Responsible for the supervision of the staff in the following areas of the Marketing Department: advertising, promotions, and players club
Responsible to assist with overseeing all marketing initiatives including, but not limited to: advertising, promotions, special events, entertainment, direct mail, social media, and digital marketing
Answer all incoming calls and maintain the highest level of knowledge in regards to all aspects of the casino
Communicate details of and responsible for assisting with promotions, mailings and other offers with all departments
Ability to understand and use casino tracking programs
Provide valuable feedback on guest preference and their expectations
Maintain thorough knowledge of casino amenities and events to effectively communicate with guests
Make announcements throughout shift promoting upcoming events
Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
Keep work area in a clean and orderly manner
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same
Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations
Perform other duties as assigned or reasonably requested by any member of management
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Qualification
Required
Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills
Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company
Preferred
A high school diploma or GED equivalent is preferred
Gaming industry experience is preferred
Benefits
Tuition Reimbursement
401k with company match
Comprehensive health packages
Paid Time Off
Company
Bally’s Corporation
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence.
Founded in 2004
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.45BKey Investors
Gaming and Leisure Properties
2025-09-11Post Ipo Debt· $460M
2025-07-01Post Ipo Debt· $1.1B
2024-07-25Acquired
Leadership Team
Robeson Reeves
Chief Executive Officer
Recent News
Business Standard India
2025-12-16
Providence Business News
2025-12-03
2025-12-01
Company data provided by crunchbase