ISS Facility Services - North America ยท 4 days ago
Procurement Manager
ISS Facility Services - North America is seeking a Procurement Manager who will lead client-focused procurement activities and manage the Preferred Vendor Program across the ISS portfolio. This role involves strategic sourcing, supplier management, and ensuring commercial performance while driving optimization and governance of the vendor network nationally.
Facility ManagementFood and BeverageFood ProcessingOutsourcingProfessional ServicesRestaurants
Responsibilities
Lead the end-to-end procurement strategy for assigned client accounts, ensuring alignment with client goals, operational excellence, and cost efficiencies
Partner closely with Operations, Finance, and Client stakeholders to deliver measurable savings innovation, and service quality
Oversee supplier performance, contract compliance, and risk management across all categories
Develop category strategies and negotiate complex agreements to ensure best-in-class value
Own and lead the Preferred Vendor Program across ISS North America, ensuring consistency governance, and optimization of the preferred supplier network
Identify opportunities to expand and enhance vendor categories, service quality, and compliance standards
Drive cross-functional collaboration to align the PVP with client procurement needs, operational requirements, and sustainability goals
Lead quarterly vendor reviews, manage KPIs, and ensure continuous improvement and accountability within the supplier base
Partner with Legal and Risk to maintain updated master agreements and compliance documentation for preferred partners
Develop and execute procurement strategies delivering measurable results and alignment with ISS and client priorities
Implement supplier scorecards, conduct quarterly business reviews, and ensure continuous performance improvement
Collaborate across functional teams to embed procurement best practices and build alignment on sourcing decisions
Lead commercial negotiations ensuring favorable terms, compliance and long-term value creation
Ensure all procurement activities adhere to ISS standards and applicable regulations
Integrate supplier diversity and sustainability initiatives within sourcing strategies
Qualification
Required
Bachelor's degree required
7+ years in procurement or sourcing, including at least 2 years in a leadership capacity
Proven ability to lead strategic sourcing initiatives and complex contract negotiations
Excellent cross-functional collaboration and communication skills
Proficiency in procurement tools and ERP systems (SAP, Ariba, or similar)
Strategic and commercially minded leader with strong influencing skills
Results-oriented with a track record of delivering savings and operational value
Strong communicator and relationship builder across all levels
Highly organized, data-driven, and able to manage multiple priorities
Demonstrates agility, integrity, and accountability
Preferred
MBA or professional certification (CPSM, CIPS)
Experience managing large-scale supplier programs or preferred vendor frameworks strongly preferred
Benefits
Medical
Dental
Life and disability insurance
Comprehensive leave program based on employment status
Company
ISS Facility Services - North America
ISS is a leading workplace experience and facility management company, connecting people and places to make the world work better.
Funding
Current Stage
Late StageLeadership Team
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