OpenGov Inc. · 2 days ago
Manager I, Customer Success Engineering
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$110K/yr - $140K/yr
5+ years expOpenGov Inc. is a leader in AI and ERP solutions for local and state governments in the U.S. The Manager I, Customer Success Engineering will lead a team of Customer Success Engineers to drive technical sales success while ensuring the team meets retention and sales targets and delivers innovative solutions.
Data VisualizationEnterprise SoftwareGovTechSaaSSoftware
Responsibilities
Lead and develop a team of Customer Success Engineers, fostering a culture of collaboration, innovation, and continuous learning
Act as Player / Coach by managing a book of business but also supervising team members on career growth and professional development
Ensure success by driving team performance in discovery, solution design, compelling demonstrations, and achieving high adoption of OpenGov products across the existing customer base
Collaborate cross-functionally with Professional Services, R&D, Marketing, and HR to align solutions, share insights, and improve execution
Drive the evolution of our Customer Success Engineering organization to effectively support and scale the suite of solutions across the market
Provide strategic insights by identifying product gaps, customer trends, and market opportunities to inform cross-functional teams
Leverage AI and automation to optimize team efficiency and accelerate adoption and growth
Qualification
Required
Bachelor's degree or equivalent experience
5-7 years experience required in pre-and post sales solution roles such as sales engineering, professional services, product engineering or solution consulting
Proven management experience, with the ability to lead and develop high-performing teams
Demonstrated ability to work with others and gain consensus on solutions to complex problems
Ability to lead discussions and presentations with senior executives required
Ability to work creatively with customers to understand their technical and business requirements and presenting solutions, including change management and technical engagement delivery
Thrives in a fast-paced, high-growth environment, with strong influencing skills and the ability to manage multiple priorities under tight deadlines
Preferred
Strong technical acumen of cloud and saas technologies and applications to real world use cases preferred
Company
OpenGov Inc.
Our mission is to power more effective and accountable government.
501-1000 employees
H1B Sponsorship
OpenGov Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (12)
2023 (10)
2022 (14)
2021 (4)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$178MKey Investors
Cox EnterprisesEmerson CollectiveAndreessen Horowitz
2024-02-27Acquired
2022-02-01Series Unknown· $50M
2019-09-02Series D· $51M
Leadership Team
Zac Bookman
CEO and Co-founder
Paul Denton
Chief Financial Officer
Recent News
2025-12-29
Company data provided by crunchbase